Night Auditor

Peachtree Group; Asbury Park (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision, disability, &

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Fund

Job summary

Peachtree Group operates a hotel where the Night Auditor is responsible for completing all nightly audit functions while delivering exceptional guest service at the front desk. The role includes assisting guests with check-ins/check-outs, processing reservations, and addressing inquiries to ensure a high level of service throughout the overnight shift.

Other duties include cash drawer control, maintaining room status inventory, coordinating with management and desk staff, and maintaining a clean

Responsibilities

• Complete nightly audit functions and related shift duties.
• Greet guests, register and assign rooms as needed during overnight hours.
• Process reservations and express checkouts; respond to guest inquiries.
• Maintain room status inventory and keep front desk logs accurate.
• Communicate shift information to Front Office Manager and desk staff.
• Ensure lobby, bathrooms and public areas are clean and presentable.
• Perform required shift paperwork and night audit reports daily.

Job description

The Night Auditor is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk. While performing audit duties, the Night Auditor also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries, ensuring a high level of service throughout the overnight shift.

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems, special requests, etc.
• Greets, registers, and assigns rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintain and clean the lobby and bathroom as needed.
• Communicates all information to the following shift to ensure a smooth transition.
• Works closely with all hotel departments to ensure the highest quality of customer service.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
• Responsible for completing all required shift paperwork, and night audit reports daily.
• Performs other duties as assigned by management.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.