Night Auditor

Hyatt Hotels; Town of Ithaca (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Night Auditor to ensure accurate financial reporting and exceptional guest service. In this role, you will balance accounts, conduct nightly audits, and assist guests with check-in and inquiries. The ideal candidate will possess strong bookkeeping skills and a commitment to guest satisfaction. This position offers a dynamic work environment with opportunities for growth and development within the company. Join a team that values excellence and service, and contribute to creating memorable experiences for guests.

Benefits

Medical, Dental, and Vision Insurance

Paid Time Off

401k with Company Match

Daily Pay Option

Free Basic Life Insurance

Travel Discounts

Commuter Transit Benefits

Employee Assistance Program

Educational Development Opportunities

Referral Bonus Program

Qualifications

• Experience in night audit or accounting preferred.
• Strong computer knowledge and arithmetic skills required.

Responsibilities

• Balance revenue and settle accounts nightly.
• Conduct nightly audits and prepare daily reports.
• Check guests in/out and respond to inquiries.

Skills

Night Audit Experience

Bookkeeping

Customer Service

Excel Proficiency

Problem Solving

Education

High School Diploma

Tools

BRAINS Network

Excel

Job description

Overview

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Your Focus

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge, including Excel, and arithmetic skills required.
• FSD certification is a plus; required within 90 days of employment.

HHM Hotels Benefits and Perks

• Competitive wages for full-time and part-time opportunities.
• Medical, Dental, and Vision Health Insurance.
• Paid Time Off.
• 401k with Company Match.
• Daily Pay option.
• Free Basic Life Insurance.
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts.
• Commuter Transit and Parking Benefits.
• Employee Assistance and Wellness Program.
• Educational and Professional Development opportunities.
• Referral Bonus Program.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, lifting up to 25 pounds, bending, and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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