Night Auditor

Drury Hotels; Tallahassee (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated front desk team members to enhance guest experiences. This role involves managing check-ins and check-outs, handling cash transactions, and ensuring a welcoming environment for all guests. The company values its employees and offers flexible scheduling, comprehensive benefits, and opportunities for growth and development. Join a team that prioritizes exceptional service and a positive work atmosphere, where your contributions are recognized and rewarded. If you are passionate about hospitality and eager to make a difference, this opportunity is perfect for you.

Benefits

Quarterly bonuses

Flexible scheduling

Paid time off

Hotel discounts

Medical, dental, and vision insurance

401(k) matching

Team Member Assistance Program

Qualifications

• Ability to provide courteous and efficient service to guests.
• Knowledge of hotel policies and procedures.

Responsibilities

• Perform front desk functions including check-in/out and cash handling.
• Ensure guest safety and security during overnight hours.

Skills

Customer Service

Cash Handling

Attention to Detail

Communication Skills

Education

High School Diploma

Job description

1690 Raymond Diehl Rd - Tallahassee, Florida 32303

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Quarterly bonuses up to $3200 / year (we succeed together!) based on hotel results
• Flexible scheduling, paid time off, hotel discounts and free room nights
• Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Company-matched 401(k)

BASIC FUNCTION & JOB DUTIES :

Performs all front desk related functions including but not limited to checking guests in / out, promoting sales related programs, maintaining guest records, cash handling, etc. Responsible for auditing the previous day’s receipts to verify and balance entries, runs reports and verifies accuracy of information. May also assist with set up of breakfast. May include food preparation, set up, service and / or cleaning. Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone. Responsible for guest safety and security during overnight hours.

Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.

GENERAL KNOWLEDGE, SKILL AND ABILITY :

Requires ability to take written and verbal direction and speak English clearly and read English. Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment. Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.

Requires thorough knowledge of Drury Hotels’ policies and procedures, for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities. Maintains the front desk lobby area in a clean and organized manner. Complies with hotel’s safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel. Must be willing to and have the ability to work alone as scheduled. At some locations, may be the only team member on property during work shift.