Night Auditor

Caesars Entertainment; St. Louis (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

Caesars Entertainment in St. Louis is seeking a Night Auditor to manage front desk operations overnight. This role is crucial for balancing daily transactions and preparing for the next business day, combining guest service with accounting responsibilities.

The ideal candidate will have a strong attention to detail, previous experience in hotel front desk or customer service, and the ability to handle overnight shifts. Join us to ensure smooth overnight operations.

Qualifications

• Previous hotel front desk or customer service experience preferred.
• Strong attention to detail and ability to balance financial records accurately.
• Ability to work independently with minimal supervision.

Responsibilities

• Monitor and manage front desk operations overnight.
• Balance and audit all daily transactions.
• Prepare reports for management, including occupancy and revenue.

Skills

Customer service experience

Attention to detail

Communication skills

Problem-solving

Job description

Job Description

The Night Auditor works independently overnight to manage front desk operations, balance daily financial transactions, and prepare the property for the next business day. This role combines guest service, problem‑solving, and accounting responsibilities to ensure smooth overnight operations.

Responsibilities

• Monitor and manage front desk operations overnight, including check‑ins, check‑outs, and guest requests.
• Balance and audit all daily transactions, including room charges, payments, and adjustments.
• Run end‑of‑day reports and complete system rollover.
• Ensure all reservations are in correct status with valid payment and required authorizations.
• Handle guest complaints and resolve issues professionally without unnecessary refunds.
• Maintain safety and security awareness, reporting incidents and contacting security when needed.
• Complete shift logs and document all activity in Teams or property log systems.
• Prepare reports for management, including occupancy, revenue, and audit discrepancies.
• Ensure lobby, front desk, and back office areas remain clean and organized.
• Support housekeeping and early morning operations as needed.

Qualifications

• Previous hotel front desk or customer service experience preferred.
• Basic knowledge of hotel systems.
• Strong attention to detail and ability to balance financial records accurately.
• Ability to work independently with minimal supervision.
• Good communication skills and professional demeanor with guests and team members.
• Ability to handle overnight shifts, weekends, and holidays.
• Problem‑solving mindset with a focus on accountability and follow‑through.