Night Auditor

Sonesta International Hotels Corporation; St. Louis (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA with Company Match

401(k) Match

Paid Vacation

Paid Parental Leave

Life Insurance

Short-Term Disability

Long-Term Disability

Hospital Indemnity

Educational Assistance

Hotel Discounts

Job summary

Sonesta International Hotels Corporation in Missouri is seeking a dependable Night Auditor to welcome late-arriving guests, support overnight operations, and ensure financial activity is accurate for morning teams.

This role blends guest service with front desk duties, nightly audits, and reporting, requiring detail-oriented individuals who thrive in a fast-paced overnight environment.

If you value hospitality, teamwork, and operational excellence, we’d love to meet you.

Qualifications

• Overnight Front Desk or Night Audit experience preferred.
• Experience with PMS, POS, and reservations platforms.
• Detail oriented with strong accounting and reporting skills.
• Ability to work independently in a fast-paced overnight environment.

Responsibilities

• Provide friendly guest service during overnight Front Desk operations, including check-in and check-out.
• Complete nightly audit procedures, balance accounts, and close daily operations.
• Monitor overnight activity and respond to guest requests promptly.
• Process guest payments, cash handling, and PMS transactions accurately.
• Prepare daily reports for hotel leadership and management.
• Maintain knowledge of hotel operations, room inventory, and reservations systems.
• Support room assignments, wake-up calls, and overnight coordination.
• Ensure safety, security, and compliance with hotel procedures.
• Collaborate with Housekeeping, Engineering and Security to ensure smooth operations.

Skills

Night Audit

Front Desk

Hospitality

Hotel Operations

Accounting

Customer Service

Tools

PMS Systems

POS Systems

Reservations Platforms

Job description

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

Great guest experiences don’t stop when the sun goes down — and our Night Auditors help keep everything running smoothly overnight. You’ll welcome late-arriving guests, support overnight hotel operations, and ensure the day’s financial activity is accurate and ready for the morning team. This role is perfect for someone who is dependable, detail-oriented, and comfortable working independently. You’ll balance warm, attentive guest service with front desk responsibilities, financial reporting, and overnight safety and security procedures. If you’re a night owl who stays calm under pressure and loves creating exceptional hospitality experiences — we’d love to meet you.

What you’ll be doing

• Provide friendly, professional, and attentive guest service during overnight Front Desk operations including check-in, check-out, and guest assistance.
• Complete nightly audit procedures including balancing accounts, reconciling transactions, processing financial reports, and closing daily hotel operations.
• Monitor overnight hotel activity and respond promptly and professionally to guest requests, concerns, and operational needs.
• Process guest payments, billing adjustments, cash handling procedures, and PMS transactions accurately.
• Prepare and distribute daily operational, accounting, and occupancy reports for hotel leadership teams.
• Maintain strong knowledge of hotel operations, room inventory, reservations systems, guest service standards, and hotel procedures.
• Support room assignments, reservations, wake-up calls, and overnight operational coordination across departments.
• Monitor hotel safety, security, and overnight operational readiness while following hotel safety procedures and policies.
• Maintain cleanliness, organization, and presentation standards across Front Desk and lobby areas.
• Partner closely with Housekeeping, Engineering, Security, and hotel leadership teams to support smooth overnight operations.
• Any other duties as assigned.

What great looks like

Previous Front Desk, Night Audit, hospitality, hotel operations, accounting, customer service, or guest service experience preferred. Experience using PMS systems, POS systems, reservations platforms, and handling cash transactions accurately preferred. Strong attention to detail with the ability to reconcile reports, balances, and financial transactions accurately. Excellent communication, problem-solving, and guest service skills. Ability to work independently and remain organized in a fast-paced overnight hospitality environment. Basic accounting, auditing, or financial reporting knowledge preferred. Strong organizational and time management skills with attention to operational accuracy. Flexible availability including overnight shifts, weekends, holidays, and audit coverage as needed. Positive, dependable, and service-focused mindset with the ability to handle guest concerns professionally. A passion for hospitality, teamwork, guest experience, and operational excellence.

Anticipated Pay Range & Additional Job Information

How we reward you At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

• Medical
• Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these )

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

At Sonesta, we value our team members as individuals who enhance our guests’ experiences with their unique skills and contributions.

We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships.

We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.