Night Auditor

Princess Cruises and Holland America Line; Skagway (AK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free cruise after season

Referral program

Lifetime experience

Rewards & incentives

Community service

Employee activities

Professional growth

Job summary

Princess Cruises and Holland America Line is seeking a Night Auditor for the Holland America Skagway Inn in Alaska. The role supports nightly financial and operational reporting, ensuring the accuracy of daily sales and records for the resort overnight team.

The position requires strong organizational skills, the ability to work in a fast-paced environment, and a focus on customer service. This is a seasonal full-time on-site role with potential housing where available.

Qualifications

• Must pass a pre-employment background check.
• Minimum age of 18 to reside in company housing where available.
• Must be eligible to work in the United States; visa sponsorship is not offered.

Responsibilities

• Process and print daily sales information using the property management system.
• Organize sales receipts from front desk, tour desk, retail, and F&B and flag errors.
• Communicate with guests, employees, security, management, and emergency personnel for incidents on property.
• Apply knowledge of local information, company products, optional tours, and services to enhance guest experience.
• Provide excellent customer service, analyze situations, investigate problems, and determine solutions.

Skills

Organization

Attention to detail

Teamwork

Multitasking

Customer service

Tools

Property management system

Job description

Night Auditor

Department: Guest Services

Employment Type: Seasonal - Full Time

Location: Holland America Skagway Inn

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Behind the scenes in every successful business are the accountants and administrative staff that support the entire organization. As a night auditor, you analyze, verify, and report on all sales for the resort with an eye for detail. Auditing transactions and verifying records help keep us profitable. Businesses cannot continue the next day until the night auditor has finished their work and therefore is a crucial position to the functionality of the entire business. The small group of people that work overnight is a special team that makes sure the property is safe and the next business day starts over for each venue.

RESPONSIBILITIES

• Process and print daily sales information using the property management system.
• Organize sales receipts from the front desk, tour desk, retail, and food & beverage departments and flag errors.
• Communicate with guests, employees, security, management, and emergency personnel in the event of urgent and/or emergent medical and non-medical incidents on the property.
• Applies knowledge of local information, company products, optional tours, services, and operations for guests and employees to enhance their vacation and work experience.
• Provides excellent customer service and analyzes situations, investigates problems, and determines solutions.

REQUIREMENTS

• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for a minimum of 8 hours per day.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience - Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.