Night Auditor

Regis Corporation; Saint Petersburg (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance options

Dental and vision insurance

401k with company match

Company provided life insurance

Tuition assistance

Paid time off

Paid holiday time

Travel discounts

And more

Job summary

Regis Corporation in Saint Petersburg, FL is seeking a Night Auditor to manage reservations, check-ins/check-outs, and payments while upholding brand standards and guest satisfaction.

You will maintain a welcoming desk presence, verify confidential information, handle cash and credit card transactions securely, and stay informed about local attractions to assist guests. This role requires flexibility and physical readiness.

Qualifications

• Experience in managing front desk operations and guest services.
• Cash handling and credit card privacy
• Ability to respond to emergencies quickly and calmly
• Proficiency with property management systems

Responsibilities

• Execute guest reservation, check-in, check-out, payment, and service procedures per brand standards
• Maintain a friendly, hospitable desk presence across all hours
• Acquire knowledge of local attractions to assist guests
• Ensure payments are collected per policies
• Maintain control over keys, deposits, and property
• Monitor and optimize rates by reviewing occupancy and market data
• Complete required documentation in a timely manner
• Quote daily rates and issue credits
• Perform other duties to support guest satisfaction

Job description

We are pleased to announce a wonderful opportunity for a Night Auditor.

What will you be doing most days?

• Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards
• Maintain a friendly and hospitable attitude with guests and team members and you are present at the desk during all hours
• Acquire and maintain knowledge of local attractions and amenities in order to provide service to guests needing such information
• Ensure collections, including credit card and direct bill, are executed in accordance with company policies
• Maintain proper control over keys, safe deposits, and all company and guest property
• Ensure rates are optimized by monitoring competitor occupancy and rates
• Ensure that all required documentation is completed in a timely manner
• Properly quote daily rates and issues credits
• Perform other duties as assigned to support guest satisfaction

What are the requirements for this position?

• You are proficient in administration of applicable property management systems
• You have the ability to respond quickly and appropriately to emergency situations
• You have experience in accurate cash handling and credit cards and experience in maintaining security of confidential information
• You can pass certification tests required to meet brand standards

  Physical Requirements for this Position

  This has the potential to be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

  This property is managed by OTO Development.

  About OTO Development

  OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States.

  OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success.

  Our company provides competitive pay and benefit programs,

  • including medical insurance options
  • dental and vision insurance
  • 401k with company match
  • company provided life insurance
  • tuition assistance
  • paid time off
  • paid holiday time
  • travel discounts
  • and more.

  Revised 5/8/26