Night Auditor

Highgate; Nashville (TN); On-site; USD 60,000 - 80,000; Full time

Job summary

A luxury hotel in Nashville seeks passionate individuals to join their team in guest services. This role focuses on delivering exceptional experiences to visitors while performing a variety of responsibilities to ensure smooth hotel operations. Successful candidates will thrive in an environment that values professionalism and proactive service.

Benefits

Medical/Dental/Vision insurance

Company-paid Life insurance

401K plan

Paid Time Off

Free Meals during shifts

Discounted hotel room benefits

Qualifications

• Dependable and proactive nature.
• Detail-oriented with a professional appearance.
• Enjoys staying busy and anticipating guest needs.

Responsibilities

• Greet guests with a smile and serve as an ambassador for the hotel.
• Handle check-ins and check-outs and answer phone calls.
• Reconcile and post daily revenue activities.

Skills

Dependability

Proactivity

Detail-oriented

Professional appearance

Job description

Compensation Type: Hourly

About Highgate Hotels

Highgate is a leading real estate investment and hospitality management company recognized as an industry innovator. The company is a dominant player in major U.S. cities including New York, Boston, Miami, San Francisco, and Honolulu, with expanding operations in the Caribbean and Latin America. Highgate offers expert guidance throughout all stages of the property cycle, from planning and development to recapitalization or disposition. The company has a proven track record of developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital expertise. Utilizing industry-leading revenue management tools, Highgate efficiently identifies and predicts market dynamics to drive outperformance and maximize asset value. The executive team comprises experienced hotel management leaders, making Highgate a trusted partner for top ownership groups and major hotel brands. Corporate offices are located in New York, Chicago, Dallas, London, Miami, and Seattle. More information can be found at www.highgate.com.

Location

The Joseph Hotel - Nashville

Overview

WHERE YOU WORK

The Joseph, a Luxury Collection Hotel, Nashville, re-imagines the hotel experience by blending Nashville's maker-culture with modern luxury. The hotel features an art program showcasing local Tennessee artists and renowned international collections, with 297 rooms and suites and 18,000 sq ft of event space. The Joseph offers unique experiences and impeccable service, with opportunities to encounter the unexpected at every turn.

WHY YOU'RE HERE

You are passionate about making a difference and providing exceptional service to guests, ensuring memorable experiences. Your motivation stems from passion, pride, and life itself.

Benefits

• Medical/Dental/Vision insurance
• Company-paid Life insurance
• 401K plan
• Paid Time Off
• Free Meals during shifts
• Discounted hotel room benefits

Responsibilities

WHAT YOU DO

Greet guests with a smile, serve as an ambassador for the hotel, and ensure guest needs are met with urgency. Handle check-ins and check-outs, answer phone calls, and reconcile and post daily revenue activities.

Qualifications

WHO ARE YOU

You are dependable, proactive, detail-oriented, and maintain a professional appearance. You enjoy staying busy and anticipate guest needs before they arise, providing a seamless and upscale experience.