Night Auditor

Atrium Hospitality; Franklin (TN); On-site; USD 60,000 - 80,000; Full time

Job summary

Join Atrium Hospitality as a Night Auditor where you'll ensure guests receive excellent service during the overnight shift while managing financial transactions and maintaining hotel operations. This role offers comprehensive health coverage, a 401(k) plan, and numerous opportunities for career growth within a supportive environment.

Benefits

401(k) plan with company match

Comprehensive Health Coverage

Paid Time Off & Vacation

DailyPay and wellness programs

Qualifications

• Six months of Front Office experience in a hotel environment required.
• Prior experience performing basic accounting duties.
• Able to communicate effectively in English.

Responsibilities

• Maintain accurate accounts of cash, checks, and credit transactions.
• Address guest complaints and resolve issues.
• Provide reports to management about asset utilization and audit results.

Skills

Customer Service

Accounting

Communication

Education

High School Diploma or equivalent

Tools

Computers

Job description

Hotel:

Franklin Embassy Suites 820 Crescent Centre Drive Franklin, TN 37067 Night Auditor Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service , Perseverance, Inclusion, Respect, Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

__________________________________________________

Job Pay Range: $17.50 - $19.00 (Based on Qualifications)

Join a team of passionate associates who are committed to Hilton and Embassy Suites Brand. We have multiple opportunities at all levels of our organization.

We provide full Health Insurance options including short term and long term disability. Vacation Plans include holidays, sick time, and vacation time off. 401k plan with a company match and most importantly a career with real emphasis on promoting our hard working talent from within.

A company that prides itself on transparency and communication, you will feel at home joining the Atrium Hospitality team from the moment you start on Day one.

Our hourly positions are a great way to learn the business inside and out, cross training within multiple departments and reward career opportunities for associates who look to take the next step in their career path.

Hotel is conveniently located in the suburbs of Nashville with less than 30-minute commute to and from the center of Downtown Nashville.

About Atrium Hospitality

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:

Perseverance:We will be better today than we were yesterday.

Respect:We treat others the way we would like to be treated.

Inclusion:We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

Service :We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

Teamwork:Our associates are our family, and we provide them with the resources and support needed to produce the best work environment possible.

Innovation:We strive to develop, share and implement new thoughts, ideas, and methods that improve our company, our operations, and the guest and associate experience.

Primary Purpose:

The primary purpose of the Night Auditor is to provide guests with an excellent hotel experience while functioning as the sole Front Office Associate during the overnight shift.

Work Performed:

The Night Auditor will be tasked with the following duties, responsibilities, and assignments:

• Maintain accurate accounts of cash, checks, and credit transactions ;

• Provide accounting support to the hotel by ensuring all revenues are posted to the correct department , balance the guest ledger on a daily basis and complete all necessary reports ;

• Handle confidential information, including guest records, with a high degree of integrity ;

• Address guest complaints, issues and/or requests in friendly and professional manner , taking initiative to resolve all issues and ensuring that all matters are resolved or escalated to the appropriate representative;

• Provide reports to management about asset utilization and audit results ; ,

• Work proactively to recommend changes in operations and financial activities ;

• Manage daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report ;

• May be required to make management decisions in a manager’s absence ;

• Effectively utilize excel, workbooks, and access to submit reports to corporate office as appropriate ;

• Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications. Maintain confidentiality of proprietary information and protect company assets ; and

• Any and all other work as required to complete the primary purpose of the position .

Qualifications:

Required Prior Experience:

Six (6) m onths of Front Office experience in hotel environment .

Prior experience performing basic accounting duties

Required Education:

High School Diploma or equivalent

Preferred Licenses/ Certification:

Valid state driver’s license and adhere to all company guidelines regarding moving violations (if role involves operating company vehicle) .

Required Technology:

Use computers and computer systems (including hardware and software) to enter data, or process information

Physical:

Able to stand and/or walk for duration of schedule shift

Other:

Able to read, write and communicate effectively in English

F lexible to working days, early mornings, evenings, nights, weekends and holidays

_____________________________________________

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy