Night Auditor

Hilton Tempo Nashville; Nashville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Hilton Tempo Nashville seeks a dedicated front desk agent to join their team. The position involves maintaining hotel operations, ensuring guest satisfaction, and performing essential accounting tasks. Candidates should possess strong communication skills, a high school diploma, and experience with property management systems to thrive in this fast-paced environment.

Qualifications

• Ability to communicate effectively with guests and staff.
• Experience with accounting procedures and systems.
• Capability to work independently with minimal supervision.

Responsibilities

• Maintain knowledge of hotel policies and procedures.
• Provide excellent guest relations.
• Reconcile daily front desk and Food and Beverage operations.

Skills

Mathematical calculations

Communication in English

Teamwork

Data analysis

Education

High school diploma or equivalent

College degree, Accounting major preferred

Tools

Property Management System (PMS)

Point of Sale (POS) system

Computers and calculators

Job description

At HRI Hospitality, we offer a unique perspective on hotel ownership and management.

We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.

We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!

JOB DUTIES • Maintain complete knowledge of and comply with all hotel and departmental policies and procedures. • Maintain complete knowledge of property management system and manual procedures. • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended. • Set up and organize work station with designated supplies, forms and resource materials; maintain cleanliness at all times. Report shortages to supervisor. • Answer telephone within three rings, using correct salutations and telephone etiquette. • Be familiar with all hotel services and facilities to respond to guest inquiries accurately. Promote positive guest relations. • Be familiar with all hotel packages, promotions, prices and rates to best service guests. • Possess a complete working knowledge of PMS, POS, call accounting and movie systems. • Correct errors or list discrepancies for adjustment. • Compute percentages and totals and compare results with recorded entries. • Inspect items on books of original entry to determine if accepted accounting procedures were followed in recording transactions. • Analyses data obtained for evidence of deficiencies in controls or lack of compliance with management policies and procedures.
• Reconcile and complete all daily front desk as well as Food and Beverage cashier work. • Run final trial balance to post rooms and close day. • Run accounts receivable reports and other reports required for record keeping as designated by the Controller. • Provide next day reports for Front Office, Housekeeping, Sales and Accounting Offices as required • Transmit credit card vouchers electronically via modem to authorized vendors. MINIMUM REQUIREMENTS • High school diploma or equivalent • Must be able to communicate in English with guests, visitors, vendors and hotel staff. • Must be able to provide legible communication. • Must be able to compute mathematical calculations. • College degree, Accounting major preferred • Certification of previous training in computers • Experience with computers, calculators or word processors • Ability to input and access information into the property management and sale systems. • Ability to perform job functions with minimal supervision. • Ability to remain stationary at assigned post for extended periods of time. • Ability to work cohesively with other departments and co-workers as part of a team.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

With a 40-year legacy, HRI Hospitality has meticulously constructed a robust lodging and mixed-use platform under the seasoned leadership team's guidance. The company currently owns and manages a diverse portfolio in the nation’s premier lodging markets, actively engaging in both development and acquisitions to enhance their offerings. While maintaining an active development pipeline, HRI Hospitality is committed to "Elevating the Urban Experience" for guests. Managing a portfolio of branded and independent institutional quality hotels in key U.S. markets, the company is an approved operator for all major full- and focused-service brands. Leveraging deep sector expertise and a vast industry network, HRIH’s hotel management platform emphasizes a balanced approach, incorporating People, Profit, and Revenues. With extensive third-party management expertise and an owner's perspective, HRI is adept at operating properties effectively, solidifying its position as an innovative leader in the hospitality industry.