Night Auditor

HHM Hotels; Milpitas (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

HHM Hotels is seeking a Night Auditor to balance revenue and settle accounts nightly while also performing guest service agent duties. This role requires strong bookkeeping skills along with a focus on guest satisfaction. Candidates should have a high school diploma and prior experience in night audit or accounting.

Qualifications

• Previous night audit/accounting experience or equivalent training required.
• FSD certification required within 90 days of employment.

Responsibilities

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Check guests in/out and perform Guest Service Agent tasks.
• Prepare and distribute daily reports.

Skills

Computer knowledge

Excel skills

Arithmetic skills

Education

High School diploma or equivalent

Job description

Opportunity : Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor / Accounts Payable or Receivable Clerk - Front Office Manager Your Focus

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in / out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM's EarthView program.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management. Your Background and Skills
• High School diploma or equivalent preferred.
• Previous night audit / accounting experience or equivalent training required.
• Computer knowledge / Excel and arithmetic skills required.
• FSD is a plus, required within 90 days of employment. Work Environment and Context
• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source : HHM Hotels

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