Night Auditor

Highgate; Grapevine (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading hotel management company is seeking a Night Auditor for its Grapevine location. This role involves reconciling financial transactions, assisting in guest services, and preparing management reports. Ideal candidates are detail-oriented with a strong commitment to guest satisfaction and teamwork.

Qualifications

• Guest service experience preferred.
• Computer skills required.
• Must be available for late/overnight shifts.

Responsibilities

• Perform guest services including check-in/out and reservations.
• Audit and reconcile financial and statistical reports.
• Prepare and distribute daily and monthly reports.

Skills

Communication

Problem-solving

Multitasking

Customer Service

Flexibility

Education

High School diploma or equivalent

Job description

Compensation Type: Hourly

About Highgate Hotels

Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator. It is a dominant player in U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean. The company's global portfolio exceeds $20 billion in assets and generates over $5 billion in revenue. Highgate offers expert guidance throughout the hospitality property cycle, develops bespoke hotel brands, and utilizes industry-leading revenue management tools to maximize asset performance. The company has offices in London, New York, Dallas, and Seattle.

Location

Homewood Suites Grapevine
2214 W. Grapevine Mills Circle
Grapevine, TX 76051

Overview

The Night Auditor is responsible for reconciling all hotel cashier transactions, reviewing and compiling management reports, and ensuring the accuracy of guest billings and city ledger transactions. The role involves communicating with management and performing guest service duties such as check-in, check-out, switchboard operation, and reservations.

Responsibilities

1. Understand financial data and perform basic arithmetic functions.
2. Cross-train in other hotel-related areas.
3. Prioritize tasks to meet deadlines.
4. Perform guest services including check-in/out and reservations.
5. Audit and reconcile financial and statistical reports.
6. Prepare and distribute daily and monthly reports.
7. Audit and reconcile Front Desk and Food & Beverage cashier work.
8. Manage credit card transactions timely.
9. Ensure accuracy in reported statistics and numbers.
10. Update financial information in corporate systems.
11. Perform data processing functions regularly.
12. Report operational or financial anomalies to management.
13. Ensure guest satisfaction.
14. Respond to governmental inquiries.
15. Handle guest requests.

Qualifications

1. High School diploma or equivalent; experience in a hotel or related field preferred.
2. Guest service experience is a plus.
3. Computer skills required.
4. Flexibility for long and late hours.
5. Ability to lift up to 10 pounds occasionally.
6. Availability for late/overnight shifts.
7. Warm, friendly demeanor and excellent communication skills.
8. Ability to multitask and prioritize effectively.
9. Attend all required meetings and training.
10. Maintain a professional appearance and grooming.
11. Adhere to hotel standards and regulations for safety and efficiency.
12. Proactive problem-solving skills.
13. Ability to handle complex information and maintain confidentiality.
14. Show initiative and anticipate guest or operational needs.
15. Perform additional duties as assigned.