Night Auditor

Comfort-Suites-Fredericksburg-North; Fredericksburg (VA); On-site; USD 19,000 - 30,000; Full time

Job summary

Comfort-Suites-Fredericksburg-North in Fredericksburg, VA is seeking a Night Auditor for the overnight shift from 11:00 PM to 7:00 AM. You will greet guests, check them in/out, verify IDs and payments, and handle calls while maintaining accurate records.

The role requires reliability, attention to detail, and the ability to work independently. Nightly audits, safety monitoring, and preparing the front desk for the morning shift are key responsibilities.

Qualifications

• Greet and assist guests professionally.
• Check in/out guests accurately.
• Verify identifications and payment methods.
• Maintain front desk records and shift notes.
• Complete nightly audit procedures.

Responsibilities

• Greet and assist guests in a friendly and professional manner.
• Check guests in and out accurately.
• Verify identification and methods of payment.
• Process payments, deposits, and incidental holds correctly.
• Answer phones and assist with guest questions or concerns.
• Monitor hotel activity and help maintain a safe environment overnight.
• Complete nightly audit procedures accurately.
• Review reservations and remaining arrivals before running audit.
• Prepare the front desk for the morning shift.

Skills

Customer service

Attention to detail

Strong communication

Independent worker

Basic computer skills

Job description

Overnight Shift | 11:00 PM - 7:00 AM

We are looking for a dependable, professional, and responsible Night Auditor to join our hotel team. This position is perfect for someone who is comfortable working overnight, enjoys helping guests, pays close attention to detail, and can work independently.

The Night Auditor plays an important role in keeping the hotel running smoothly overnight while providing excellent service to our guests.

Responsibilities Include:

• Greet and assist guests in a friendly and professional manner


• Check guests in and out accurately


• Verify identification and methods of payment


• Process payments, deposits, and incidental holds correctly


• Answer phones and assist with guest questions or concerns


• Monitor hotel activity and help maintain a safe environment overnight


• Complete nightly audit procedures accurately


• Review reservations and remaining arrivals before running audit


• Maintain accurate front desk records and shift notes


• Handle guest concerns professionally and contact management when necessary


• Keep the front desk and lobby area clean and organized


• Prepare the front desk for the morning shift


• Follow all hotel policies and procedures

What We Are Looking For:

• Dependable and punctual - reliability is extremely important


• Professional appearance and attitude


• Excellent customer service skills


• Strong attention to detail


• Comfortable working independently


• Able to communicate clearly with guests and coworkers


• Basic computer skills


• Able to stay focused and productive throughout the overnight shift


• Previous hotel/front desk experience is a plus, but we are willing to train the right person

Schedule:

11:00 PM - 7:00 AM

Applicants must be available and dependable for the overnight shift.