Night Auditor

Drury Hotels; Findlay (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading hotel chain as a Front Desk Associate in Findlay, Ohio. You will be responsible for welcoming guests, managing check-ins and check-outs, and ensuring a pleasant stay. Enjoy flexible scheduling, career growth opportunities, and comprehensive benefits including health insurance and retirement plans. Drury Hotels values its team members and offers a supportive work environment.

Benefits

Quarterly bonuses up to $3200/year

Flexible scheduling

Paid time off

Hotel discounts and free room nights

Medical, dental, vision, and prescription coverage

Company-matched 401(k)

Qualifications

• Ability to follow written and verbal instructions.
• Ability to relate to the public in a warm, friendly manner.

Responsibilities

• Perform front desk functions including checking guests in/out.
• Ensure exceptional guest experience with friendly service.
• Handle cash and maintain guest records.

Skills

Communication

Attention to Detail

Job description

Property Location:

820 Trenton Avenue - Findlay, Ohio 45840-2645 You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
• Work-life balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more — over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability, and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Forbes' Best Midsize Employers (2024)

BASIC FUNCTION & JOB DUTIES:

Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc. Responsible for auditing the previous day’s receipts to verify and balance entries, running reports, and verifying the accuracy of information. May also assist with breakfast setup, food preparation, service, and/or cleaning. Typically the only team member on property during the work shift and must be capable of working alone. Responsible for guest safety and security during overnight hours.

Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests, and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment for our diverse team and guests.

GENERAL KNOWLEDGE, SKILLS, AND ABILITIES :

Ability to follow written and verbal instructions and communicate clearly in English. Ability to relate to the public in a warm, friendly manner to foster a hospitable environment. Attention to detail and the ability to handle multiple tasks simultaneously and efficiently are required.

Thorough knowledge of Drury Hotels’ policies and procedures related to guest services. Ability to handle money, make change, and operate office machines in daily activities. Maintains the front desk lobby area in a clean and organized manner. Complies with hotel safety and security rules, working efficiently while protecting oneself, team members, guests, and the hotel. Must be willing and able to work alone as scheduled. At some locations, may be the sole team member on property during the shift.

Rise. Shine. Work Happy. Hiring Immediately!