Night Auditor

Ahm Hotels; Ohio; On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality management group is seeking a Night Auditor to manage financial activities during night shifts. Responsibilities include posting charges, balancing accounts, and preparing reports. The role requires attention to detail and excellent customer service skills, ensuring guest satisfaction and compliance with hotel regulations.

Benefits

Competitive Pay

Paid Time Off

Employee Rate Discounts for Hotel Stays

Team Work Environment

Opportunities for Growth

Qualifications

• Any combination of education and experience equivalent to high school graduation.

Responsibilities

• Greet and register guests upon arrival, verifying reservation information.
• Balance the day’s charges and prepare daily reports as required.

Skills

Attention to Detail

Customer Service

Education

High School Graduation

Job description

Job Summary

We are looking for a Night Auditor to prepare a summary of cash, check, and credit card activities reflecting the hotel’s daily financial totals. This person will post room charges and taxes to guest accounts, including any additional guest transactions. They will also comply with and maintain files and reset systems for next day operations/functions. Hours are 11pm to 7am.

Benefits

• Competitive Pay
• Paid Time Off
• Employee Rate Discounts for Hotel Stays
• Team Work Environment
• Opportunities for Growth

Responsibilities

• Greet, assist, and register guests upon arrival into the computer system, verifying reservation information.
• Respond to guest needs, special requests, and complaints. Communicate all guest needs to the next shift.
• Verify that all charges (room rates, discounts, etc.) are assigned to the appropriate departments/guest accounts.
• Print and file reservations for the next business day.
• Prepare daily reports as required by management.
• Check figures, postings, and documents for accuracy.
• Prepare End of Day procedures.
• Balance the day’s charges, making any necessary corrections.
• Input revenue, expenses, and allowances into the PC to generate daily reports.
• Balance all revenue and settlement accounts nightly, maintain files, and reset the system for next day operations.
• Perform other duties as assigned by the General Manager and Assistant General Manager based on hotel needs.

Other:

Regular attendance is essential for this position. Employees with irregular attendance may face disciplinary action, including termination.

Due to the hospitality industry's nature, employees may need to work varying schedules and holidays to meet hotel business needs.

All employees must comply with hotel rules and regulations for safe and efficient operations. Violations may result in disciplinary action or termination.

Education Requirements:

Any combination of education and experience equivalent to high school graduation or other relevant training or experience providing the necessary skills and knowledge.

Work Environment/Physical Requirements:

Indoor environment with protection from weather but not temperature changes. Physical activities include standing for long periods, walking, talking, seeing, hearing, reaching, bending, grasping, and holding. Repetitive motion of hands, fingers, and wrists due to computer use. Working all night hours. Ability to lift up to 25 pounds.

Grooming:

Maintaining cleanliness and personal hygiene is essential. Neatness, moderation, and good taste in dress and manner contribute to the professional image. Well-groomed, businesslike attire is required at all times.

About Us:

American Hospitality Management, Inc. (AHM) is a nationwide, award-winning hospitality management group servicing hotels, extended stays, and resorts. We foster a creative, collaborative environment where team members support and assist each other.

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic.