Night Auditor

ZMC Hotels; Duluth (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

ZMC Hotels is seeking a Night Auditor who thrives in a fast-paced environment and enjoys working independently while being part of a team. This role involves managing hotel operations at night, ensuring guest satisfaction, and handling reservations. Ideal candidates will possess strong computer skills and exceptional communication abilities, making it a perfect fit for night owls looking for a rewarding role in hospitality.

Benefits

Medical, Dental, and Vision Insurance

Paid Time Off

401(k) for Full-Time Employees

Hotel Discounts

Opportunities for Bonuses

DailyPay: Access to Earned Wages

$250 Referral Bonus

Qualifications

• Strong computer skills and exceptional communication skills required.
• Ability to multitask with limited supervision in a fast-paced environment.

Responsibilities

• Closing reports and maintaining accountability for hotel property.
• Checking in guests and ensuring guest satisfaction.

Skills

Computer Skills

Communication

Guest Service

Multitasking

Fast-Paced Environment

Job description

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Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position.

Responsibilities

• Closing reports at the end of each night
• Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
• Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.
• Checking in guests, providing excellent customer service, and ensuring guest satisfaction. Assist guests with questions and make their stay enjoyable.

Qualifications

• Strong computer skills
• Exceptional communication skills
• Demonstrated excellence in guest service
• Ability to multitask with limited supervision
• Ability to work in a fast-paced environment

Benefits/Perks

• Medical, Dental, and Vision insurance options
• Paid time off and 401(k) for full-time employees
• Hotel discounts across the country, including franchise rates within the brand and other hotels managed by ZMC Hotels
• Opportunities for bonuses
• $250 referral bonus (for you and a referred associate)
• DailyPay: access to earned wages before payday

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality