Night Auditor

Hersha Hospitality Management; Decatur (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Night Auditor to ensure smooth nightly operations and enhance guest satisfaction. In this role, you will balance revenue, settle accounts, and perform various guest service tasks. Your contributions will directly impact the overall guest experience, making it essential to maintain accurate records and respond to inquiries. This position offers a dynamic work environment with opportunities for growth within the organization. Join a team that values excellence and is committed to providing outstanding service to guests.

Benefits

Medical, Dental, and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Parking Benefits

Employee Assistance and Wellness Program

Educational and Professional Development

Referral Bonus Program

Qualifications

• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.

Responsibilities

• Balance revenue and settle accounts nightly.
• Prepare and distribute daily reports.
• Respond to guest inquiries and resolve complaints.

Skills

Bookkeeping

Accounting

Customer Service

Excel

Problem Solving

Education

High School Diploma

Tools

BRAINS Network

Job description

Overview

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Your Focus

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD certification is a plus, required within 90 days of employment.

HHM Hotels Benefits and Perks

• Competitive wages for full-time and part-time opportunities
• Medical, Dental, and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource
• Travel Discounts
• Commuter Transit and Parking Benefits
• Employee Assistance and Wellness Program
• Educational and Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, lifting up to 25 pounds, bending, and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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