Night Auditor

HHM Hospitality; South Bend, Town of New Lisbon (IN, NY); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Night Auditor to balance revenue, settle accounts, and ensure guest satisfaction. In this dynamic role, you'll perform bookkeeping activities, conduct nightly audits, and engage with guests to resolve inquiries. The position offers a unique opportunity for growth within the hospitality sector, with potential advancement to roles like Front Office Supervisor or Manager. Join a team that values excellence and provides a supportive work environment, complete with competitive wages and comprehensive benefits. If you are passionate about delivering outstanding service and thrive in a fast-paced setting, this role is for you.

Benefits

Medical, Dental, and Vision Insurance

Paid Time Off

401(k) Company Match

Daily Pay Option

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Parking Benefits

Employee Assistance Programs

Educational Development Opportunities

Referral Bonus Program

Qualifications

• Previous night audit or accounting experience preferred.
• Strong computer and arithmetic skills are essential.

Responsibilities

• Balance revenue and settle accounts nightly.
• Perform Guest Service Agent duties and respond to inquiries.
• Prepare and distribute daily reports.

Skills

Night Audit

Bookkeeping

Customer Service

Excel

FSD Certification

Education

High School Diploma

Job description

Overview

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Your Focus

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit card transactions in a timely manner.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agent duties.
• Respond to guest inquiries and resolve complaints.
• Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous night audit or accounting experience, or equivalent training required.
• Computer skills, including Excel, and good arithmetic skills required.
• FSD certification is a plus and required within 90 days of employment.

HHM Hotels Benefits and Perks

• Competitive wages for full-time and part-time opportunities.
• Medical, Dental, and Vision Health Insurance.
• Paid Time Off.
• 401(k) Company Match.
• Daily Pay option.
• Free Basic Life Insurance.
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts.
• Commuter Transit and Parking Benefits.
• Employee Assistance and Wellness Programs.
• Educational and Professional Development opportunities.
• Referral Bonus Program.

Work Environment and Context

• Work schedule varies and may include holidays and weekends.
• Requires standing for extended periods, walking, lifting up to 25 pounds, bending, and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, age, religion, disability, veteran status, genetic information, citizenship status, or any other protected group.