Night Auditor

Holland America/Princess Alaska-Yukon Land Operations; Copper Center (AK); On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

Free cruise after first season

Referral program

Lifetime experience

Rewards & incentives

Community service

Employee activities

Professional growth

Job summary

Princess Cruises and Holland America Line is seeking a Night Auditor at the Copper River Princess Lodge to ensure accurate nightly financial closes and seamless overnight operations. The role supports Guest Services with attention to detail and customer service during overnight hours.

Responsibilities include processing daily sales, organizing receipts, monitoring safety alarms, and communicating with guests and staff during emergencies while upholding company policies and integrity.

Qualifications

• Must pass pre-employment background check.
• Must be eligible to work in the United States.
• Seasonal, overnight shift availability.
• No visa sponsorship available.

Responsibilities

• Process and print daily sales information using the property management system.
• Organize receipts from front desk, tour desk, retail, and F&B and flag errors.
• Monitor alarm panels and communicate with guests, staff, security, and management in emergencies.
• Apply knowledge of local information, products, tours, and services to guests' and employees' experience.
• Provide excellent customer service and analyze situations to determine solutions.

Skills

Organizational skills

Time management

Teamwork

Attention to detail

Physical stamina

Job description

Night Auditor

Department: Guest Services

Employment Type: Seasonal - Full Time

Location: Copper River Princess Lodge

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Behind the scenes in every successful business are the accountants and administrative staff that support the entire organization. As a night auditor, you analyze, verify, and report on all sales for the resort with an eye for detail. Auditing transactions and verifying records help keep us profitable. Businesses cannot continue the next day until the night auditor has finished their work and therefore is a crucial position to the functionality of the entire business. The small group of people that work overnight is a special team that makes sure the property is safe and the next business day starts over for each venue.

RESPONSIBILITIES

• Process and print daily sales information using the property management system.
• Organize sales receipts from the front desk, tour desk, retail, and food & beverage departments and flag errors.
• Monitor alarm panels and communicate with guests, employees, security, management, and emergency. personnel in the event of urgent and/or emergent medical and non-medical incidents on the property.
• Applies knowledge of local information, company products, optional tours, services, and operations for guests and employees to enhance their vacation and work experience.
• Provides excellent customer service and analyzes situations, investigates problems, and determines solutions.

REQUIREMENTS

• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
• Ability to lift 25 lbs./11kg.
• Ability to stand/walk/work on feet for a minimum of 8 hours per day.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.