Night Auditor

Atrium Hospitality LP; Concord (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Atrium Hospitality LP seeks a Night Auditor for the Concord Embassy Suites to ensure stellar guest experiences during the overnight shift. This full-time role involves managing front office operations, maintaining financial accuracy, and providing outstanding customer service. Ideal candidates should have experience in hotel front office and basic accounting skills. Comprehensive health coverage, career growth opportunities, and additional perks await the right fit.

Benefits

401(k) plan with company match

Comprehensive Health Coverage

Paid Time Off & Vacation

DailyPay and wellness programs

Qualifications

• Six months of Front Office experience in hotel environment required.
• Experience performing basic accounting duties preferred.
• Ability to stand/walk for duration of scheduled shift.

Responsibilities

• Maintain accurate accounts of cash, checks, and credit transactions.
• Address guest complaints and resolve issues professionally.
• Provide reports to management about audit results.

Skills

Accounting

Guest Service

Integrity

Education

High School Diploma or equivalent

Job description

Hotel:

Concord Embassy Suites

5400 John Q. Hammons Dr. NW

Concord, NC 28026

Night Auditor

Full time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning - 40% of our management hires are internal promotions!
• Invest in Your Future - 401(k) plan with company match.
• Comprehensive Health Coverage - Medical, dental, and vision insurance options.
• Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact - Make a difference through Atrium’s community service and volunteer programs.

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Profile:

Telecommute: No

Bonus Eligible: No

Direct Reports: No

Reports To: Front Office Manager

Equipment: Uniform

Primary Purpose:

The primary purpose of the Night Auditor is to provide guests with an excellent hotel experience while functioning as the sole Front Office Associate during the overnight shift.

Work Performed:

The Night Auditor will be tasked with the following duties, responsibilities, and assignments:

• Maintainaccurate accounts of cash, checks, and credittransactions;

• Provide accounting support to the hotel by ensuring all revenues are posted to the correct department,balance the guest ledger on a daily basis and complete all necessaryreports;

• Handle confidential information, including guest records, with a high degree ofintegrity;

• Address guest complaints, issues and/or requests in friendly and professional manner,taking initiative to resolve all issuesand ensuringthat all matters are resolved orescalated to the appropriaterepresentative;

• Provide reportsto management about asset utilization and auditresults;,

• Work proactively torecommend changes in operations and financialactivities;

• Manage daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeepingreport;

• May be required to make management decisions in a manager’sabsence;

• Effectively utilize excel, workbooks, and access to submit reports to corporate office asappropriate;

• Follow all company and safety and security policies and procedures; report accidents,injuriesand unsafe work conditions to management; complete safety training and certifications. Maintain confidentiality of proprietary information and protect company assets; and

• Any and allother work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Six (6)monthsof Front Office experiencein hotelenvironment.

Prior experience performing basic accounting duties

Required Education:

High School Diploma or equivalent

Preferred Licenses/ Certification:

Valid state driver’s license and adhere to all company guidelines regarding movingviolations(if role involves operating company vehicle).

Required Technology:

Use computers and computer systems (including hardware and software) to enter data, or process information

Physical:

Able to stand and/or walk for duration of schedule shift

Other:

Able to read, write and communicate effectively in English

Flexible to working days, early mornings, evenings,nights,weekendsand holidays

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy