Night Auditor

White Lodging Services, Inc.; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

White Lodging Services, Inc. seeks a Night Auditor to enhance guest experiences at their premium hotel. In this role, you will manage front desk operations, process transactions, and ensure guest satisfaction during overnight shifts, supported by various benefits including medical insurance and a 401(k) plan.

Benefits

DailyPay option

Medical, Dental and Vision insurance

Vacation/Paid Time Off (PTO)

Complimentary wellness tools

Unlimited referral bonuses

401(k) with company match

Tuition reimbursement

Discounts on hotel rooms and dining

Qualifications

• Passion for customer service.
• Ability to work independently.
• Strong attention to detail.

Responsibilities

• Assist guests efficiently in front desk functions.
• Balance hotel and restaurant transactions daily.
• Run various audits and reports, maintaining confidentiality.

Skills

Customer service

Attention to detail

Organization skills

Job description

Compensation starts at range between $27.25 and $27.35 per hour

Summary:

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

What You'll Do * A Night Auditor will assist guests efficiently, courteously, and professionally in all front desk related functions * Provide excellent guest service * Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds * Consistently follow all credit, cash-handling, and accounting procedures * Run various audits and reports and record all revenues and statistics accurately * Read, analyze, interpret, and effectively explain items such as common reports, guest folios and emergency procedures * Maintain privacy and confidentiality of all guest and hotel information * Effectively respond to and resolve guest concerns or complaints * Respond to emergency situations * Perform other duties as assigned What You'll Bring * A Night Auditor will have a passion for customer service * Ability to work independently while supporting hotel operations * Strong attention to detail and organization skills * Previous hospitality experience is preferred, but not required * A willingness to work nights, weekends, and holidays as necessary * The ability to lift, carry, or otherwise move up to 10 lbs. regularly and the ability to stand for long periods of time

Other Information

* DailyPay option * Day 1 Medical, Dental and Vision insurance * Vacation/Paid Time Off (PTO) with rollover * Complimentary wellness tools * Unlimited referral bonuses * 401(k) with company match * Hostcare Resources healthcare concierge * Leadership development * Tuition reimbursement * Discounts on hotel rooms, dining, and other travel/entertainment experiences * Multiple hotels in each market = more opportunities White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

Location Code: 3800