Night Auditor

MARCUS HOTELS INC; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading hotel chain, MARCUS HOTELS INC, is seeking a Full-Time 3rd Shift Night Auditor. You will greet and register guests, balance accounts, and provide exemplary customer service in a dynamic hotel environment. Competitive pay starts at $21 per hour, and comprehensive benefits are offered including insurance and discounts.

Benefits

Free on-site parking

Medical, dental, vision, and life insurance

401K

Vacation hour accrual

Travel, dining, and movie discounts

Qualifications

• Knowledge of accounting operations, including accounts receivable and payable.
• Basic mathematical skills; cash handling experience preferred.
• Ability to effectively deal with customer concerns positively.

Responsibilities

• Greet and register guests; check them in and out of rooms.
• Run audit reports and balance revenue and accounts nightly.
• Answer guest questions and fulfill requests.

Skills

Customer Service

Accounting Operations

Mathematical Skills

Education

High School Diploma or Equivalent

Job description

AC Hotels, connecting with our guests, catering to their "on-the-go" lifestyle and helping them feel the unique buzz of a new city depends upon a team of associates whose lifestyles and passions make them a great fit for the brand.We’re currently seeking a Full-Time 3 rd Shift Night Auditor.

POSITION PURPOSE : Embody the harmonious, discerning and modern mindset of the AC Hotels by Marriott brand by greeting and registering guests and providing prompt and courteous service.

Pay starts at $21.00 per hour

Benefits include: Free on-site parking, medical, dental, vision and life insurance for eligible full-time associates , vacation hour accrual upon hire for eligible associates , 401K, travel, dining and movie discounts.

ESSENTIAL FUNCTIONS:

1. Greet and welcome guests; check guests in and out of rooms.

2. Run audit reports/journals from the front office mainframe, the micros computer, and credit card system.

3. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.

4. Perform other duties and responsibilities asked by the Front Office Manager and Night Manager based upon department needs.

5. Answer guest questions and requests.

POSITION REQUIREMENTS:

1. Knowledge of accounting operations to include all aspects, such as, accounts receivable, accounts payable, etc.

2. Basic mathematical skills; cash handling experience preferred.

3. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. Listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions

5. High school diploma or equivalent required

Equal Opportunity Employer

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