Night Auditor

Crestview Management, LLC; Chicago (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Night Auditor to ensure the accuracy of financial records and provide exceptional customer service during overnight shifts. This role involves balancing various revenue streams, preparing financial reports, and addressing guest inquiries with professionalism. If you have a keen eye for detail and a passion for customer service, this opportunity is perfect for you to contribute to a dynamic team and enhance guest experiences at the hotel.

Qualifications

• High school diploma required; prior night audit experience preferred.
• Strong attention to detail and excellent communication skills.

Responsibilities

• Balance and audit revenue for accuracy during the overnight shift.
• Handle guest inquiries and complaints professionally.

Skills

Attention to detail

Communication skills

Customer service

Ability to work independently

Education

High school diploma or equivalent

Tools

Microsoft Office

Hotel property management systems

Job description

The Night Auditor is responsible for balancing the revenue and expense transactions that occurred during the day at the hotel. This position is responsible for ensuring the accuracy of the hotel's financial records and providing exceptional customer service to guests during the overnight shift.

Responsibilities:

• Balance and audit for accuracy room revenue, food and beverage revenue, and telephone revenue.
• Ensure all necessary paperwork is completed and submitted in a timely manner.
• Handle guest inquiries and complaints in a professional and courteous manner.
• Assist with the preparation of financial reports and statements.
• Perform other duties as assigned by management.

Requirements:

• High school diploma or equivalent required.
• Prior experience in a hotel night audit position preferred.
• Strong attention to detail and ability to work independently.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office and hotel property management systems.
• Ability to work overnight shifts, weekends, and holidays as needed.