Night Auditor

Hersha Hospitality Management; Vernon Hills (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading hospitality management company as a Night Auditor. In this role, you'll balance accounts, perform guest service tasks, and ensure guest satisfaction. This position offers a dynamic work environment with opportunities for growth within the company.

Benefits

Medical, Dental, and Vision Health Insurance

Paid Time Off

401k with Company Match

Daily Pay option

Travel Discounts

Commuter Transit and Parking Benefits

Employee Assistance and Wellness Program

Qualifications

• Previous night audit or accounting experience required.
• Strong arithmetic skills required.

Responsibilities

• Balance revenue and settle accounts nightly.
• Prepare and distribute daily reports.
• Respond to guest inquiries and resolve complaints.

Skills

Bookkeeping

Guest Service

Problem Solving

Education

High School diploma or equivalent

Tools

Excel

Job description

Overview

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Your Focus

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit card transactions in a timely manner.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agent tasks.
• Respond to guest inquiries and resolve complaints.
• Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous night audit or accounting experience, or equivalent training, required.
• Computer skills, including Excel, and strong arithmetic skills required.
• FSD certification is a plus; required within 90 days of employment.

HHM Hotels Benefits and Perks

• Competitive wages for full-time and part-time opportunities.
• Medical, Dental, and Vision Health Insurance.
• Paid Time Off.
• 401k with Company Match.
• Daily Pay option.
• Free Basic Life Insurance.
• Access to TELUS Health, a confidential work-life resource, 24/7.
• Travel Discounts.
• Commuter Transit and Parking Benefits.
• Employee Assistance and Wellness Program.
• Educational and Professional Development opportunities.
• Referral Bonus Program.

Work Environment and Context

• Work schedule varies and may include holidays and weekends.
• Requires standing for extended periods, walking, lifting up to 25 pounds, bending, and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other protected group.