Night Auditor

Pine Bluffs Hotel; Chesapeake (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Pine Bluffs Hotel in Chesapeake, VA is seeking a Night Auditor to ensure seamless overnight operations and top-level guest service. You will balance daily sales, prepare reports, handle check-ins/check-outs, and act as MOD when needed.

Weekend and holiday availability is required; reliable transportation is needed. This role offers frontline exposure to hotel operations and opportunities to support guests during night hours.

Qualifications

• Must be available on weekends and holidays.
• Reliable transportation required.
• Balance daily sales and prepare reports.

Responsibilities

• Keep hotel financial records in order and verify balances.
• Check guests in and out and handle reservations.
• Answer phones, assist guests, and summarize nightly operations for management.
• Perform daily checklist tasks and act as MOD when needed.
• Ensure safety procedures and hotel policies are followed.

Skills

Guest service

Cash handling

Reservations

Communication skills

Problem solving

Job description

Job Description

Job Description

Must be available weekends, and holidays. Reliable transportation required.

The Night Auditor provides outstanding guest service by providing the guest with assistance in any area necessary, answering telephones, making reservations, check-in and checkout guests. Collect and record all reports relating to total hotel sales for the day, keep financial records up to date, process guest bills, and perform the duties of a Front Desk Associate during the night audit shift.

• Keeping hotel financial records in order


• Verifying that all accounts are balanced and supported by documentation


• Checking guests in and out of the hotel


• Responding to Guests’ needs, request, and complaints


• Answering the phone and making reservations


• Summarizing each night’s operations and listing any follow up tasks for management


• Performing duties on a daily checklist


• Knows al emergency procedures for hotel and guest safety


• Acting as the Manager on Duty (MOD) during hours when no MOD is available


• Complete knowledge of hotel operating policies and procedures


• Wash, Dry, and Fold Laundry


• Set up, Cook, and Clean for daily guest breakfast

• Requires ordinary conversation, hearing, and visual acuity.


• Bend, squat, kneel, twist and reach repetitively.


• Stand, walk for prolonged periods (8 hours per day), and move about the office and customer facilities as necessary.


• Performing this job regularly requires use of hands to finger, handle, or feel objects, tools or controls.


• Employee must occasionally lift and/or move up to 50 pounds.


• Employee must be able to climb several flights of stairs in case of emergency or if property is not equipped with elevator.