Night Auditor

Remington Buffalo Employers LLC; Buffalo (NY); On-site; USD 26,000 - 29,000; Part time

Job summary

Hyatt Regency Buffalo / Hotel and Conference Center in downtown Buffalo is seeking a part-time Front Office Associate. You will perform front desk and auditing duties, manage check-ins/outs, and ensure accurate billing for guests and outlets.

Join a team focused on warm, efficient service, reservations handling, and smooth PBX operation. Flexibility for nights, weekends, and holidays is required to meet guest needs.

Qualifications

• Must be able to work in an office environment.
• Ability to maintain focus and complete tasks on time amid interruptions.
• Excellent written and verbal communication with guests and team members.

Responsibilities

• Perform daily front office audit functions for the hotel and outlets.
• Review room and tax postings for accuracy and correct errors.
• Back up front office computer system and night audit programs as needed.
• Rebuild front office systems, reservations, and related software when required.
• Handle check-ins, check-outs, payments, and PBX operations with courtesy and accuracy.

Skills

Attention to detail

Team player

Excellent communication

Job description

Let Hyatt Regency Buffalo / Hotel and Conference Center be your destination in upstate New York for work or leisure travel. Take advantage of our hotel's design-forward rooms, on-site dining and wellness amenities. A stay at our downtown Buffalo locale puts you in walking distance to the waterfront, KeyBank Center and Shea's Buffalo Theatre, while also placing you a short drive from the spectacular Niagara Falls.

Job Description

What you will be doing

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Hourly Rate : $19.75

Requirements

What we are looking for

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Part-time

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