Night Auditor

Plazahotelelpaso; Albuquerque (NM); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Night Auditor to ensure accurate financial reporting and exceptional guest service. This role involves balancing revenue, conducting nightly audits, and maintaining records while also engaging with guests to enhance their experience. The Night Auditor will play a crucial part in the front office operations, ensuring that all financial transactions are reconciled and that guests leave satisfied. If you are detail-oriented, enjoy working in a dynamic environment, and are passionate about providing excellent service, this opportunity is perfect for you.

Qualifications

• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge and Excel skills are essential.

Responsibilities

• Balance revenue and settle accounts nightly while performing guest service tasks.
• Audit and reconcile cashiers and credit cards on a timely basis.
• Prepare and distribute daily reports and maintain guest satisfaction.

Skills

Bookkeeping

Accounting

Guest Service

Computer Knowledge

Excel

Arithmetic Skills

Education

High School Diploma

Tools

BRAINS Network

Job description

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Your Focus

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD is a plus, required within 90 days of employment.

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels