Night Audit Supervisor & Guest Services

Sandia Resort & Casino; Albuquerque (NM); On-site; USD 40,000 - 54,000; Full time

Job summary

Pueblo of Sandia is seeking a Senior Night Auditor to balance daily hotel paperwork and post charges with accuracy and timeliness. The incumbent will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay.

Our team emphasizes integrity, fairness, collaboration, communication, and performance recognition, with a focus on providing opportunities for qualified team members and contributing to Sandia's ongoing success.

Qualifications

• Must be 21 years of age.
• Three (3) years experience in cash handling, reconciliation, accounting and/or auditing.
• One (1) year of experience in night audit.
• One (1) year of supervisory experience.
• High School diploma or GED equivalent required.
• Note: Relevant work experience or education may be substituted to satisfy education and/or work experience.

Responsibilities

• Supervises night audit personnel, including allocation of work, scheduling, training, and resolving problems with audits.
• Verifies and balances all account postings and records of financial transactions reported by hotel departments.
• Performs clerical duties such as data entry and supports Front Desk clerks as needed.
• Verifies and reconciles cashier's Daily Activity Reports and consolidates daily reports from PMS.
• Runs night audit reports and generates required PMS reports.
• May assist Front Desk Clerks with reservations, check-ins/outs, and guest information as needed.
• Provides courteous, cheerful service and accurate charges to guests.
• Maintains strict control and accountability of cash funds and charges.

Skills

Cash handling

Auditing

Bookkeeping

Supervisory experience

Excel

PMS

Front desk operations

Multi-line phone system

Attention to detail

Education

High School diploma or GED

Tools

PMS

Job description

Pueblo of Sandia is seeking a Senior Night Auditor to balance daily hotel paperwork and post charges with accuracy and timeliness. The incumbent will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay.

Our team emphasizes integrity, fairness, collaboration, communication, and performance recognition, with a focus on providing opportunities for qualified team members and contributing to Sandia's ongoing success.