Night Audit Supervisor

White Lodging; San Antonio (TX); Sur place; USD 36 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision Insurance

Paid Parental Leave

Life Insurance and EAP

401(k) with company match

Vacation and PTO

Tuition Reimbursement

Complimentary and Discounted Rooms

Résumé du poste

White Lodging is seeking a Public Area Attendant with responsibilities that span overnight leadership and financial accuracy. You will lead the Night Audit team, ensure precise revenue reconciliation, and serve as Manager on Duty to maintain calm and order during the night shift.

You will also prepare essential financial reports, balance revenue figures, mentor staff, and address guest inquiries to uphold exceptional guest experiences across our hotels.

Qualifications

• Leadership and teamwork abilities.
• Strong organizational and problem-solving skills.
• Comfort with night shifts and variable hours.
• Basic math skills and familiarity with accounting procedures.

Responsabilités

• Lead and oversee the Night Audit team, ensuring accurate revenue reconciliation and smooth overnight operations.
• Monitor and adjust staffing levels to meet guest service needs while maintaining labor model compliance.
• Act as Manager on Duty for the overnight shift, coordinating with Security and other associates.
• Prepare and distribute critical financial reports, including gross revenue and over/short reports, ensuring revenue balances.
• Train and mentor associates to maintain a high-performing team.
• Handle guest inquiries and complaints to ensure a positive guest experience.

Connaissances

Leadership

Teamwork

Organization

Problem solving

Night shift

Mathematics

Accounting procedures

Driver's license

Description du poste

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Public Area Attendant, you’ll play a vital role in creating a spotless, inviting environment that makes every guest feel welcome and valued.

Description

Summary

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Public Area Attendant, you’ll play a vital role in creating a spotless, inviting environment that makes every guest feel welcome and valued.

Responsibilities

What You’ll Do

• Lead and oversee the Night Audit team, ensuring accurate revenue reconciliation and smooth overnight operations.


• Monitor and adjust staffing levels to meet guest service needs while maintaining labor model compliance.


• Act as Manager on Duty for the overnight shift, ensuring calm and order in the hotel by collaborating with Security and other associates.


• Prepare and distribute critical financial reports, including gross revenue and over/short reports, and ensure all revenue figures balance.


• Train, mentor, and cross-train associates to maintain a high-performing and knowledgeable team.


• Handle guest inquiries and complaints effectively, ensuring a positive experience for all.

What You’ll Bring

• Strong organizational and problem-solving skills to manage financial and operational responsibilities.


• A focus on leadership and teamwork, with the ability to motivate and mentor associates.


• Flexibility to work nights, weekends, and holidays as needed.


• Basic mathematical skills and familiarity with accounting procedures.


• A valid driver’s license and clean driving record (if applicable).

Other Information

What You Can Look Forward To

• Medical, Dental, and Vision Insurance starting on Day 1


• Paid Parental Leave


• Life Insurance and Employee Assistance Program (EAP)


• 401(k) with company match


• Vacation and Paid Time Off (PTO)


• Tuition Reimbursement


• Complimentary and Discounted Rooms

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.