Night Audit Supervisor

White Lodging; Charlotte (NC); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Parental Leave

Life Insurance and EAP

401(k) with company match

Vacation and Paid Time Off

Tuition Reimbursement

Complimentary and Discounted Rooms

Job summary

White Lodging is seeking a Public Area Attendant to help maintain a spotless, welcoming hotel environment across premium-brand properties. You will support overnight operations, lead a Night Audit team, and ensure accurate revenue reconciliation while delivering excellent guest service.

The role emphasizes leadership, teamwork, and flexibility to work nights, weekends, and holidays, with a foundation in basic accounting and math.

Qualifications

• Strong organizational and problem-solving skills to manage financial and operational responsibilities.
• A focus on leadership and teamwork, with the ability to motivate and mentor associates.
• Flexibility to work nights, weekends, and holidays as needed.
• Basic mathematical skills and familiarity with accounting procedures.

Responsibilities

• Lead and oversee the Night Audit team, ensuring accurate revenue reconciliation and smooth overnight operations.
• Monitor and adjust staffing levels to meet guest service needs while maintaining labor model compliance.
• Act as Manager on Duty for the overnight shift, ensuring calm and order in the hotel by collaborating with Security and other associates.
• Prepare and distribute critical financial reports, including gross revenue and over/short reports, and ensure all revenue figures balance.
• Train, mentor, and cross-train associates to maintain a high-performing and knowledgeable team.
• Handle guest inquiries and complaints effectively, ensuring a positive experience for all.

Skills

Leadership

Organization

Problem-solving

Teamwork

Flexibility

Basic math

Job description

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Public Area Attendant, you’ll play a vital role in creating a spotless, inviting environment that makes every guest feel welcome and valued.

Description

Summary: White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Public Area Attendant, you’ll play a vital role in creating a spotless, inviting environment that makes every guest feel welcome and valued.

Responsibilities

• Lead and oversee the Night Audit team, ensuring accurate revenue reconciliation and smooth overnight operations.
• Monitor and adjust staffing levels to meet guest service needs while maintaining labor model compliance.
• Act as Manager on Duty for the overnight shift, ensuring calm and order in the hotel by collaborating with Security and other associates.
• Prepare and distribute critical financial reports, including gross revenue and over/short reports, and ensure all revenue figures balance.
• Train, mentor, and cross-train associates to maintain a high-performing and knowledgeable team.
• Handle guest inquiries and complaints effectively, ensuring a positive experience for all.

What You’ll Bring

• Strong organizational and problem-solving skills to manage financial and operational responsibilities.
• A focus on leadership and teamwork, with the ability to motivate and mentor associates.
• Flexibility to work nights, weekends, and holidays as needed.
• Basic mathematical skills and familiarity with accounting procedures.
• A valid driver’s license and clean driving record (if applicable).

What You Can Look Forward To

• Medical, Dental, and Vision Insurance starting on Day 1
• Paid Parental Leave
• Life Insurance and Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation and Paid Time Off (PTO)
• Tuition Reimbursement
• Complimentary and Discounted Rooms

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.