Night Audit Supervisor

Eden Roc Miami Beach; Miami Beach (FL); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Dental & Vision Coverage

Teledoc service

Free Maintenance Medications

Pet Insurance

Hospital Discounts

Staff Training & Development

Job summary

Eden Roc Miami Beach is seeking a Night Audit Supervisor to oversee nightly financial processes, balance accounts, and ensure guest satisfaction. You will lead the night audit team, verify charges, and collaborate with other departments to maintain smooth operations.

The ideal candidate has 6+ months of Front Desk experience, strong math skills, and proficiency with hotel PMS and accounting software. A supervisory mindset and independent decision-making are essential in this role.

Qualifications

• High school diploma or equivalent; accounting or hospitality education is a plus.
• 6+ months Front Desk experience.
• Night audit or similar position experience preferred.
• Strong attention to detail and excellent mathematical skills.
• Proficiency in hotel property management systems and accounting software.
• Excellent communication and interpersonal skills.
• Ability to work independently and make informed decisions.
• Leadership abilities and the ability to motivate a team.
• Strong problem‑solving and decision‑making skills.

Responsibilities

• Supervise and oversee the night audit team to ensure accurate and timely completion of financial processes and reports.
• Conduct night audit procedures, including balancing accounts, verifying charges, and reconciling discrepancies.
• Handle guest inquiries, requests, and complaints in a professional and timely manner.
• Monitor and ensure adherence to hotel policies and procedures during the night shift.
• Collaborate with other departments, such as housekeeping and security, to ensure smooth operations during the night.
• Provide exceptional guest service, anticipating needs and exceeding expectations.
• Train and mentor night audit team members, providing guidance and support.
• Assist in the implementation of new processes and technologies to enhance efficiency and accuracy.

Skills

Front Desk experience

Night audit

Attention to detail

PMS software

Accounting software

Communication skills

Leadership

Problem solving

Education

High school diploma or equivalent

Accounting or hospitality education a plus

Tools

PMS systems

Accounting software

Job description

Property Description

Eden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of Miami Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a legendary property that offers luxury, style, and unparalleled service. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our resort boasts breathtaking ocean views, lavish amenities, and a vibrant atmosphere, creating an exciting and dynamic work environment. As a member of the Eden Roc Miami Beach team, you'll have the chance to provide exceptional service to our esteemed guests, work in a collaborative and inclusive team, and be a part of a renowned hospitality brand. Join us in creating unforgettable experiences for our guests and become a valued member of our team at Eden Roc Miami Beach!

Overview

Are you a night owl with a passion for hospitality and exceptional guest service? Join our team as a Night Audit Supervisor at our vibrant hotel and be a part of an exciting and dynamic environment. As a Night Audit Supervisor, you will oversee the night operations of our property, ensuring accurate financial reporting, exceptional guest experiences, and a smooth transition into the next day. With your attention to detail, problem‑solving skills, and leadership abilities, you will play a key role in maintaining the highest standards of service and guest satisfaction. Join our team and be a part of an unforgettable overnight experience for our valued guests.

Responsibilities:

• Supervise and oversee the night audit team to ensure accurate and timely completion of financial processes and reports.
• Conduct night audit procedures, including balancing accounts, verifying charges, and reconciling discrepancies.
• Handle guest inquiries, requests, and complaints in a professional and timely manner.
• Monitor and ensure adherence to hotel policies and procedures during the night shift.
• Collaborate with other departments, such as housekeeping and security, to ensure smooth operations during the night.
• Provide exceptional guest service, anticipating needs and exceeding expectations.
• Train and mentor night audit team members, providing guidance and support.
• Assist in the implementation of new processes and technologies to enhance efficiency and accuracy.

Qualifications

• High school diploma or equivalent; additional education in accounting or hospitality is a plus.
• 6+ months Front Desk experience.
• Previous experience in a night audit role or similar position is preferred.
• Strong attention to detail and excellent mathematical skills.
• Proficiency in hotel property management systems and accounting software.
• Excellent communication and interpersonal skills.
• Ability to work independently and make informed decisions.
• Leadership abilities and the ability to motivate and inspire a team.
• Strong problem‑solving and decision‑making skills.

Benefits

Davidson Hospitality Group is an award‑winning, full‑service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well‑being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

Starting from USD $0.00/Hr.