Night Audit Supervisor

General Hotels Corporation; Indianapolis (IN); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Telemedicine

401(k) Match

On-Demand Pay

Room Discounts

Employee Assistance Program

Paid Time Off

Job summary

General Hotels Corporation is seeking a Night Audit Supervisor for the Crowne Plaza Airport location. This full-time overnight role balances daily revenue, generates reports, and ensures smooth hotel operations while delivering warm hospitality.

Ideal candidates bring strong customer service experience, excellent communication, and a hospitality mindset. Night shifts, overnight availability, and cash handling familiarity are preferred, with a focus on accuracy and guest satisfaction.

Qualifications

• Must have customer service experience.
• Hotel or similar experience preferred.
• Excellent communication and interpersonal skills.
• Professional, positive, hospitality-focused attitude.
• Strong phone and computer skills.
• Ability to work overnight shifts on a full-time basis.
• Ability to read and speak English.
• Previous cash handling experience preferred.
• Monday and Tuesday night availability required.

Responsibilities

• Complete and transmit nightly accounting reports and supporting documentation
• Audit and balance room revenue, food and beverage revenue, cashier reports, and guest accounts
• Provide exceptional guest service and assist with guest requests as needed
• Serve as the hotel system liaison during overnight hours
• Assist with booking reservations and answering hotel phone calls
• Help create a welcoming, safe, and professional environment for guests overnight

Skills

Customer service

Communication

Interpersonal skills

Hospitality mindset

Phone skills

Overnight shifts

Cash handling

English proficiency

Team collaboration

Tools

PMS

Job description

About The Role

General Hotels Corporation is hiring a Full-Time Night Audit Supervisor to join our team at Crowne Plaza Airport. You'll be the steady, trusted presence that keeps our hotel running after dark, combining the warm hospitality of a front desk pro with the sharp focus of a behind-the-scenes accountant.

As a Night Audit Supervisor, you will serve as a key overnight team member by assisting guests, balancing daily revenue and reports, and helping maintain smooth hotel operations during overnight hours.

What You’ll Do

• Complete and transmit nightly accounting reports and supporting documentation
• Audit and balance room revenue, food and beverage revenue, cashier reports, and guest accounts
• Provide exceptional guest service and assist with guest requests as needed
• Serve as the hotel system liaison during overnight hours
• Assist with booking reservations and answering hotel phone calls
• Help create a welcoming, safe, and professional environment for guests overnight

What You’ll Bring

• Previous customer service experience (required)
• Previous hotel or similar experience (preferred)
• Strong communication and interpersonal skills
• Professional, positive, and hospitality-focused attitude
• Strong phone and computer skills
• Ability to work overnight shifts on a full-time basis
• Ability to read and speak English
• Previous cash handling experience (preferred)
• Monday and Tuesday night availability (required)

Why You’ll Love It Here

If you thrive in a focused environment and enjoy being trusted to run the show, the night shift at GHC is where steady professionals shine. You'll join a team that's been raising the bar in hospitality since 1962, with leaders who genuinely invest in their people and a benefits package built to support real life.

Benefits

• Medical, Dental, and Vision Insurance Options
• Company-Paid Life Insurance
• Company-Paid Telemedicine
• Supplemental Life Insurance
• 401(k) with Company Match
• Earned Wage Access ('On-Demand Pay')
• Hotel Room Discounts
• Employee Assistance Program
• Perks through Benefit Hub
• Generous Paid Time Off Package

General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.