Night Audit - Part Time

Hyatt Hotels Corporation

Miami (FL)

On-site

USD 28,000 - 37,000

Full time

9 days ago

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Job summary

Hyatt Centric Murano Venice is seeking a Front Office Host/Night Auditor for the overnight shift from 10:30pm to 8am. You will greet guests, manage check-ins/outs, handle reservations, and balance daily financial transactions while preparing reports.

The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced environment. Candidates must be available to work evenings, weekends, and holidays.

Qualifications

  • Proven ability to communicate clearly with guests and colleagues.
  • Demonstrated accuracy in handling financial transactions and reports.

Responsibilities

  • Greet guests and complete check-in/check-out procedures.
  • Handle reservations, room assignments, and guest requests.
  • Provide courteous service to guests and colleagues.
  • Perform night audit duties, including balancing reports and transactions.
  • Address guest concerns promptly and resolve issues.

Skills

Strong communication
Attention to detail
Multitasking

Job description

Close Inclusive Collection Job Postings Notification

\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.\"

At Hyatt, we believe our guests choose us because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. As a Front Office Host/Night Auditor, you play a key role in creating a welcoming first impression and delivering exceptional guest experiences throughout each stay.

The Front Office Host/Night Auditor is responsible for assisting guests with check-in and check-out, managing reservations, responding to guest inquiries, and ensuring smooth front desk operations. This position specifically works the overnight shift, hours range from 10:30pm to 8am. Open availability is essential to support operational needs.

This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment while maintaining a warm and professional demeanor. Responsibilities during overnight shifts include balancing daily financial transactions and preparing reports.

This position requires continuous standing, frequent use of computer systems, and interaction with guests and colleagues. Must be able to work a flexible schedule, including overnight shifts evenings, weekends, and holidays.

  • Greet guests and complete check-in and check-out procedures
  • Handle reservations, room assignments, and guest requests
  • Provide knowledgeable and courteous service to guests and colleagues
  • Perform night audit duties, including balancing reports and financial transactions
  • Address guest concerns and resolve issues promptly
  • Maintain front desk organization and cleanliness
  • Communicate effectively with other departments to ensure seamless operations
  • Follow all safety and security procedures
  • Able to work a flexible schedule, including overnight shifts, evenings, weekends, and holidays, in accordance with operational needs

Hyatt Centric Murano Venice | Venice , 34 , IT

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