Night Audit & Guest Services Specialist

Tapestry Conshohocken; Pittsburgh (Allegheny County); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) with company match

Tuition assistance

Job summary

The Oaklander Hotel - Autograph Collection by Marriott, operated by Concord Hospitality, is seeking a dependable Night Auditor for the late shift in Pittsburgh, PA. You will manage front desk operations, handle reservations, and ensure safe, smooth night-time processes with attention to detail and a proactive approach.

This full-time role requires independence, strong organizational skills, and a customer-service mindset.

Qualifications

• Previous hotel front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Process credit card transactions and daily revenue for all outlets.
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Prepare folios for departing guests.
• Maintain lobby appearance and assist with AM breakfast setup if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Skills

Front desk experience

Night audits

Customer service

Independent work

Education

High school diploma

Job description

The Oaklander Hotel - Autograph Collection by Marriott, operated by Concord Hospitality, is seeking a dependable Night Auditor for the late shift in Pittsburgh, PA. You will manage front desk operations, handle reservations, and ensure safe, smooth night-time processes with attention to detail and a proactive approach.

This full-time role requires independence, strong organizational skills, and a customer-service mindset.