Night Audit & Guest Services Specialist

Talentify; Kennesaw (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Matching

Paid Holidays

Paid Time Off

Employee Assistance Program

Fund

Job summary

Talentify in Georgia is seeking a Night Auditor to complete nightly audit functions while delivering exceptional guest service at the hotel's front desk during the overnight shift. You will assist guests with check-ins and check-outs, process reservations, and respond to inquiries to maintain a high level of service.

Responsibilities include counting cash, balancing the cash drawer, reviewing the front desk log, registering guests, preparing express checkouts, maintaining room status, and

Qualifications

• Front desk guest service experience preferred.
• Cash handling and accuracy skills.
• Ability to work overnights and stay composed under pressure.

Responsibilities

• Complete nightly audit functions.
• Assist guests with check-ins and check-outs.
• Process reservations and respond to guest inquiries.
• Manage cash drawer at start and end of shift.
• Register guests and assign rooms.
• Prepare express checkout folios and maintain room status inventory.
• Communicate shift information to Front Office Manager and desk staff.
• Maintain lobby and bathroom cleanliness as needed.
• Coordinate with other hotel departments to ensure service quality.
• Complete all required night audit paperwork.

Job description

Talentify in Georgia is seeking a Night Auditor to complete nightly audit functions while delivering exceptional guest service at the hotel's front desk during the overnight shift. You will assist guests with check-ins and check-outs, process reservations, and respond to inquiries to maintain a high level of service.

Responsibilities include counting cash, balancing the cash drawer, reviewing the front desk log, registering guests, preparing express checkouts, maintaining room status, and