Night Audit & Guest Experience Specialist

Choice Hotels International; Bothell (WA); On-site; USD 26,000 - 34,000; Full time

Job summary

Choice Hotels International is seeking a Night Audit Representative to deliver superior guest service in a fast-paced hotel environment while performing end-of-day accounting and nightly audit functions.

The role requires precise cash handling, accurate reporting, and collaboration with other departments. Overnight availability is required, with a focus on maintaining hospitality standards and integrity in all transactions.

Qualifications

• Ideal candidate will have a minimum of one-year of hotel front desk experience or experience in a customer service environment.

Responsibilities

• Handle end-of-day front desk and night audit tasks, including balancing cash postings and reports.
• Record and report property receipts accurately and timely.
• Assist guests with payments at check-out and provide correct change.
• Maintain computer system integrity and balance nightly cashier audits.
• Prepare, post, and distribute daily reports and backups.
• Interact professionally with guests and other departments.

Skills

Front desk experience

Customer service

Teamwork

Math proficiency

Positive attitude

Tools

Opera system

Job description

Choice Hotels International is seeking a Night Audit Representative to deliver superior guest service in a fast-paced hotel environment while performing end-of-day accounting and nightly audit functions.

The role requires precise cash handling, accurate reporting, and collaboration with other departments. Overnight availability is required, with a focus on maintaining hospitality standards and integrity in all transactions.