Night Audit & Front Desk Specialist

remingtonhotelscareers; San Diego (CA); On-site; USD 25,000 - 26,000; Full time

Job summary

The Remington Hotels front desk team in San Diego is seeking a diligent auditor to perform daily front office and outlet audits, ensuring accurate room and tax postings and timely handling of house charges.

This role also covers back-up of front office systems, night audit tasks when applicable, and delivering warm, professional guest service while adhering to company accounting policies and ensuring smooth check-in/check-out experiences.

Qualifications

• Focus and maintain attention to tasks, and complete work assignments on time despite interruptions.
• High work ethic and self-initiative.
• May be required to work varying schedules including nights, weekends, and holidays.
• Team player who delivers great guest experiences.

Responsibilities

• Perform daily audit functions for front office and each hotel outlet.
• Review room and tax posting for accuracy and correct errors; ensure house charges posted accurately and timely.
• Complete nightly backup of front office computer system and night audit program daily (if applicable).
• Rebuild the front office system, reservation and related computer maintenance (if applicable).
• Follow management company's accounting and credit policies and procedures.
• Manage all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, and answering calls within 3 rings.
• Provide guests with prompt, warm, courteous, and professional directions to room locations.

Skills

Attention to detail

Team player

Flexibility

Strong work ethic

Job description

The Remington Hotels front desk team in San Diego is seeking a diligent auditor to perform daily front office and outlet audits, ensuring accurate room and tax postings and timely handling of house charges.

This role also covers back-up of front office systems, night audit tasks when applicable, and delivering warm, professional guest service while adhering to company accounting policies and ensuring smooth check-in/check-out experiences.