Night Audit & Front Desk Specialist

Colwen Hotel Management

Orangeburg (NY)

On-site

USD 26,000 - 28,000

Part time

36 hours ago
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Benefits offered by this job

Medical Insurance with Company-FundedH
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Paid Time Off Programs
Employee Assistance Program
401K Plan – Traditional & Roth Options
Hotel Discount Travel Program for A ss
Exclusive Associate Discounts – Travel

Job summary

Residence Inn Orangeburg, a Colwen Management Inc property, is seeking a friendly Night Auditor to balance hotel transactions and close the day, while addressing guest needs and keeping the front desk area tidy.

Responsibilities include front desk operations from pre-arrival to checkout, posting charges, nightly close, and delivering exceptional guest service. Candidates should have hotel experience, strong communication, and be available nights, weekends, and holidays.

Qualifications

  • One year of related experience, hotel preferred.
  • Excellent verbal and written communications skills.
  • Strong organizational skills and attention to detail.
  • Superior interpersonal and customer service skills.
  • Overnight work schedule required, including weekends and holidays.

Responsibilities

  • Operate the front desk and assist guests with inquiries during pre-arrival, stay, and checkout.
  • Post charges to accounts, balance ledgers, and run night audit/daily close.
  • Provide exceptional guest service and address guest requests promptly.
  • Ensure check-in/check-out is timely and accurate; keep front desk neat.
  • Process payments and maintain knowledge of hotel policies and events.

Skills

Verbal and written communications
Customer service
Strong organizational skills
Attention to detail
Problem solving

Tools

Microsoft Office

Job description

Residence Inn Orangeburg, a Colwen Management Inc property, is seeking a friendly Night Auditor to balance hotel transactions and close the day, while addressing guest needs and keeping the front desk area tidy.

Responsibilities include front desk operations from pre-arrival to checkout, posting charges, nightly close, and delivering exceptional guest service. Candidates should have hotel experience, strong communication, and be available nights, weekends, and holidays.

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