Night Audit & Front Desk Specialist

Holiday Inn Express & Candlewood - Anchorage; Anchorage (AK); On-site; USD 23,000 - 30,000; Full time

Job summary

Holiday Inn Express & Candlewood - Anchorage is seeking a night auditor who enjoys working with numbers and delivering exceptional guest service. This role handles financial reconciliations and front desk duties while supporting a friendly hospitality team.

You will audit room charges, process reservations, and help prepare daily reports for management. The position requires a high school diploma, basic computer skills, and strong communication to ensure smooth night operations.

Qualifications

• Must be computer proficient.
• Hospitality industry experience is preferred, but not required.
• Diploma or equivalent from high school is required; some college is desired.
• Overnight shift; requires flexible hours.
• Outstanding communication skills and excellent customer service skills are required.

Responsibilities

• Verify, audit, and reconcile all financial records including room charges, cash drawer activity, and credit card transactions.
• Process additional administrative, bookkeeping, and accounting procedures as required.
• Ensure guests have an exceptional experience at the property.
• Execute front desk clerk duties such as reservations, check-ins, delegating housekeeping and service requests, responding to guest inquiries, and resolving guest complaints as needed.
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.

Skills

Computer proficiency

Customer service skills

Communication skills

Hospitality experience (preferred)

Education

High school diploma

Some college desired

Tools

Accounting software

Reservation software

Job description

Holiday Inn Express & Candlewood - Anchorage is seeking a night auditor who enjoys working with numbers and delivering exceptional guest service. This role handles financial reconciliations and front desk duties while supporting a friendly hospitality team.

You will audit room charges, process reservations, and help prepare daily reports for management. The position requires a high school diploma, basic computer skills, and strong communication to ensure smooth night operations.