Night Audit Front Desk Agent | Elevate Guest Experience

Aim Hotels Group Edison Llc; South Brunswick (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Aim Hotels Group Edison LLC in South Brunswick Township, NJ is seeking a detail-oriented Front Desk Agent – Night Audit to oversee overnight operations, ensure guest experiences, and keep the hotel running smoothly around the clock.

You will greet guests, handle inquiries, process reservations with the PMS, coordinate with housekeeping, post charges, and perform nightly audit procedures. Benefits include employee discounts and a collaborative team environment.

Qualifications

• Strong attention to detail and basic accounting/math skills.
• Excellent communication and customer service skills.
• Ability to work independently and remain alert during shifts.
• Reliable, punctual, and professional demeanor.
• Availability to work overnight hours, weekends, and holidays as needed.

Responsibilities

• Greet and check in/check out guests with professionalism and a welcoming attitude
• Handle guest inquiries, requests, and complaints promptly and courteously
• Process reservations, cancellations, and room assignments using property management software (PMS)
• Monitor and secure the hotel lobby and front desk area during overnight hours
• Coordinate with housekeeping and maintenance teams to address overnight guest needs
• Post room charges, reconcile accounts, and prepare financial summaries for management review
• Perform nightly audit procedures, balancing daily financial transactions and generating end-of-day reports

Skills

Attention to detail

Excellent communication

Customer service

Independent work

Overnight availability

Tools

PMS

Job description

Aim Hotels Group Edison LLC in South Brunswick Township, NJ is seeking a detail-oriented Front Desk Agent – Night Audit to oversee overnight operations, ensure guest experiences, and keep the hotel running smoothly around the clock.

You will greet guests, handle inquiries, process reservations with the PMS, coordinate with housekeeping, post charges, and perform nightly audit procedures. Benefits include employee discounts and a collaborative team environment.