Night Audit Clerk - Hospitality Ops & Guest Service

Vacatia; Florida; On-site; USD 22,000 - 25,000; Full time

Job summary

Vacatia in Weston, FL is seeking a Night Audit Clerk to join the resort team. The overnight role focuses on guest check-ins/outs, nightly audits, and ensuring accurate financial reconciliations to keep the resort running smoothly.

The ideal candidate will have 2+ years in hospitality, strong customer service, proficient Excel/Word skills, and be comfortable working overnights, weekends, and holidays. High School diploma or GED required.

Qualifications

• 2+ years of hospitality experience preferred, resort or timeshare preferred.
• Strong customer service and problem-solving skills.
• Ability to multitask and manage priorities independently; basic math and cash handling skills.
• Proficiency with computers, including Microsoft Excel and Word.
• Strong written and verbal communication; overnight shift readiness.
• High School diploma or GED required; availability nights, weekends, holidays.

Responsibilities

• Greet and assist guests during overnight hours with professionalism and care.
• Process guest check-ins and check-outs accurately, ensuring balanced accounts.
• Perform nightly audit procedures and reconcile daily transactions.
• Review OTA reservations and verify arrivals.
• Assign RCI units to designated rooms as required.
• Complete no-show processing for marketing reservations.
• Conduct in-house registration audits and identify discrepancies.
• Process credit card payments and handle cash transactions confidently.
• Manage key control procedures, including vendor and security sign-in/out.
• Answer incoming calls and direct them appropriately.
• Complete all overnight shift checklist tasks.
• Maintain confidentiality and follow all company policies and procedures.

Skills

Hospitality

Customer service

Problem solving

Multitasking

Basic math

Excel

Word

Communication

Overnight shifts

Education

High School diploma or GED

Tools

Microsoft Excel

Microsoft Word

Job description

Vacatia in Weston, FL is seeking a Night Audit Clerk to join the resort team. The overnight role focuses on guest check-ins/outs, nightly audits, and ensuring accurate financial reconciliations to keep the resort running smoothly.

The ideal candidate will have 2+ years in hospitality, strong customer service, proficient Excel/Word skills, and be comfortable working overnights, weekends, and holidays. High School diploma or GED required.