Night Audit - Blackberry Mountain

Blackberry Farm; Watertown (TN); On-site; USD 18,000 - 26,000; Full time

Job summary

Blackberry Farm is seeking a Night Audit professional for overnight front desk operations at our Walland, TN property. You will interact with guests, manage late check-ins, and handle nightly accounting tasks while ensuring safety and service quality.

The role requires weekend availability, calm under pressure, and the ability to multi-task across front desk, accounting, and security duties. Starting wage is $16 per hour, with pay determined by experience and skills.

Qualifications

• College degree or 2–3 years hospitality/security experience preferred.
• High school diploma or equivalent.
• Valid driver’s license.

Responsibilities

• Oversee overnight front desk operations and security.
• Interact with guests and manage late check-ins/early departures.
• Prepare night audit reports and folios.
• Ensure safety and housekeeping in cottages and common areas.
• Assist Controller with opening paperwork.

Skills

Self-motivation

Organization

POS systems

Windows programs

Routine instructions

Weekend availability

Customer service

Calm under pressure

Multi-tasking

Growth mindset

Education

College degree

High school diploma

Tools

POS systems

Windows programs

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.1507 E. Millers Cove Rd Walland, TN 37886Night Audit is responsible for overnight operations of the front desk, accounting, and security. Responsibilities will include interacting with guests, activities at Oak Cottage and throughout the property, and requires the Night Audit to be a competent representative of the company. The significant results of this position are to effectively handle any questions, problems, concerns, and needs of any guests related to lodging, food, and beverage, and the general safety of the buildings and grounds.Pay Range: $16.00 per hour. Starting compensation will be determined based on experience, skills, and other job-related factors.Hours for this position would be 11 pm - 7 am. Weekend availability is required.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.• Strong self-motivator• Ability to be organized and follow-up on tasks• Basic understanding of Windows programs and Point of Sale systems• Ability to follow routine instructions• Flexibility with scheduling for weekends and holidays• Positive phone interaction• Strong character• Ability to remain calm under pressure• Ability to multi-task• A desire for continued education and growthGuests Services• Answering and responding to guests’ calls and individual needs• Late check-ins and early departures including luggage delivery and removal• Logging and delivering wake-up calls• Security checks and walk-through of the houses and cottage area• Light housekeeping in cottages and common areas after late-night activities• Printing traces and arrival reports for the following day• Copying and delivery of the Times faxAccounting• Completion of opening paperwork for the next business day• Processing and delivery of guest folios with departure letters• Night audit entry and review• Support tasks required at various times by the ControllerSecurity• Responding to fire alarms and taking appropriate steps• Observing property for potential security problems• Monitoring groups and individuals after hoursMust comply with all company policies and procedures.Must be able to work well with other Team Members, Managers, and interact with our guests.Regular and consistent attendance is required to perform the essential functions of this position and the flexibility to work nights and weekends.SUPERVISORY RESPONSIBILITIES• NoneEDUCATION AND TRAINING• College degree or 2-3 years of hospitality/security experience preferred• High school diploma or equivalent• Must have a valid driver’s licenseLANGUAGE SKILLS• Must have excellent written and verbal communication skills• Must be able to communicate effectively with guests, managers, and team membersMATHEMATICAL SKILLS• Must have an understanding of basic math and accounting functions for night audit reportsREASONING ABILITY• Must be able to make decisions under pressure• Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals• Must be able to manage diverse tasks simultaneouslyPHYSICAL DEMANDS• Must be able to stand or walk for long periods• Must be able to manage time to stay alert personally• Must be able to lift up to 50 lbs.• Must be able to operate a company vehicle or golf cart safelyWORK ENVIRONMENT• General office / front desk guest reception area• Must be able to work outdoors in all weather conditions