Night Audit

White Lodging Services, Inc.; Richmond (VA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

DailyPay

401(k) with company match

Paid time off

Discounts on hotels, dining, andTravel

Medical, dental, vision insurance from

Life and disability insurance

Paid parental leave

Employee Assistance Program (EAP)

Job summary

White Lodging Services, Inc. is hiring a Night Auditor to join our hotel front desk and accounting team for overnight hours.

This full-time position requires a detail-oriented hospitality professional who can balance hotel transactions, run nightly audit reports, and deliver exceptional guest service while the world sleeps. We offer growth opportunities across multiple hotel properties in your market, comprehensive benefits from day one, and a strong emphasis on guest satisfaction.

Qualifications

• Guest service excellence and a genuine hospitality focus.
• Strong communication and active listening for guests.
• Meticulous attention to balancing reports and folios.
• Ability to collaborate with front desk and accounting teams.
• Willingness to work overnight, weekends and holidays.

Responsibilities

• Serve as the primary point of contact for hotel guests during overnight hours, assisting with check-in/check-out and requests.
• Balance all hotel and restaurant transactions and complete nightly audit processes.
• Follow hotel cash-handling and accounting procedures.
• Run nightly audit reports and prepare end-of-night financial summaries.
• Explain standard hotel reports and maintain guest confidentiality.
• Maintain security of guest information and hotel data.
• Respond to and resolve guest concerns professionally and promptly.
• Perform other duties as assigned.

Skills

Guest service excellence

Communication skills

Attention to detail

Team collaboration

Overnight shift flexibility

Job description

Description

Summary

White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

We are hiring a Night Auditor to join our hotel front desk and accounting team. This is a full-time overnight hotel role for a detail-oriented hospitality professional who thrives in a guest-facing environment and brings the focus and accuracy needed to balance hotel transactions, run nightly audit reports, and deliver exceptional guest service — all while the rest of the world sleeps. Whether you're an experienced Night Auditor, a front desk agent looking to grow into hotel accounting, or someone searching for overnight hotel jobs or night auditor jobs with real benefits and a clear path for advancement, White Lodging is the place to build your hospitality career. With multiple hotel properties in each market, we offer more growth opportunities than a single-property employer ever could.

Responsibilities

What You’ll Do

• Serve as the primary point of contact for hotel guests during overnight hours — assisting guests efficiently, courteously, and professionally with all front desk functions including check-in, check-out, and special requests
• Balance all hotel and restaurant transactions at the close of each business day — including credit card reconciliation, cash handling, and change fund management as part of the nightly hotel audit process
• Consistently follow all hotel credit, cash-handling, and accounting procedures in accordance with White Lodging standards and brand compliance requirements
• Run nightly audit reports, record all hotel revenues and statistics accurately, and prepare end-of-night financial summaries for hotel management review
• Read, analyze, interpret, and clearly explain standard hotel reports, guest folios, and emergency procedures — serving as the on-site point of authority during overnight hours
• Ensure the security and confidentiality of all guest information and hotel data throughout every overnight shift
• Effectively respond to and resolve guest concerns and complaints with professionalism, empathy, and a genuine commitment to guest satisfaction
• Perform other duties as assigned

What You’ll Bring

• Previous hotel front desk, night auditor, or hospitality experience preferred — not required; we will train the right candidate with the right attitude and attention to detail
• Strong communication skills and a genuine passion for delivering exceptional guest service during overnight hotel hours
• Sharp attention to detail and accuracy — you take pride in balanced reports, error-free folios, and a clean audit every night
• An outgoing, positive personality with the flexibility and composure to adapt to any guest situation that arises during an overnight shift
• A collaborative mindset and genuine desire to contribute to the hotel front desk team — even when working independently through the night
• Physical ability to stand and move at a fast pace for extended periods; full availability to work overnight shifts, weekends, and holidays as a 24-hour hotel operation requires

Other information

What You Can Look Forward To

• Advanced scheduling with easy shift swapping via our app
• DailyPay — get paid when you need it
• Unlimited employee referral bonuses
• 401(k) with company match
• Paid time off (PTO) with rollover
• Complimentary wellness tools
• Leadership development & tuition reimbursement
• Discounts on hotel rooms, dining, and travel
• Growth opportunities across multiple hotel properties in your market
• Full-time associates also receive:
  • Medical, dental, and vision insurance — starting day 1
  • Life and disability insurance
  • Paid parental leave
  • Employee Assistance Program (EAP)