Night Audit

Hilton Home2 Suites; Pittsburgh (Allegheny County); On-site; USD 19,000 - 26,000; Full time

Job summary

Home2 Suites by Hilton Pittsburgh/McCandless is seeking an Overnight Front Desk Agent to manage night-time guest check-ins and check-outs, handle guest inquiries, and maintain a secure front desk area.

You will reconcile daily financials, prepare management reports, and collaborate with other departments to ensure a smooth transition for the next business day. The role emphasizes reliability, attention to detail, and professional guest service during overnight hours.

Qualifications

• Must be reliable and detail oriented, with overnight shift availability.
• High school education preferred.
• Previous experience in a hotel environment preferred.

Responsibilities

• Oversee overnight front desk operations, including check-ins and check-outs.
• Reconcile and audit daily financial transactions.
• Generate and distribute reports for management.
• Address guest inquiries and special requests professionally.
• Ensure security and safety of guests and property overnight.
• Coordinate with other departments to prep for the next day.

Skills

Reliability

Attention to detail

Overnight shift availability

Education

High school diploma

Job description

Description

Key Responsibilities:

• Oversee overnight front desk operations, including check-ins, check-outs, and guest assistance.
• Accurately reconcile and audit daily financial transactions, ensuring all records are balanced
• Generate and distribute necessary reports for management review
• Address guest inquiries, concerns, and special requests with professionalism and efficiency.
• Ensure the security and safety of guests and hotel property during overnight hours.
• Work closely with other departments to prepare for the next business day.
• Maintain a clean, organized, and welcoming front desk area.
• Other duties as assigned

Requirements

• Must be reliable, detail oriented, and available to work overnight shifts, including weekends.
• High school education preferred
• Previous experience in a hotel environment preferred