Night Audit

StepStone Hospitality; Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Job summary

StepStone Hospitality in Pittsburgh is seeking an Overnight Front Desk Associate to manage late shift check-ins, assist guests, and maintain a welcoming lobby.

Responsibilities include reconciling daily transactions, generating reports, addressing guest inquiries, coordinating with other departments for next-day prep, and ensuring security during overnight hours. Prior hotel experience is preferred; high school diploma is recommended; weekend availability required.

Qualifications

• Must be reliable and detail oriented.
• High school education preferred.
• Previous hotel experience preferred.

Responsibilities

• Oversee overnight front desk operations, including check-ins, check-outs, and guest assistance.
• Accurately reconcile and audit daily financial transactions, ensuring all records are balanced.
• Generate and distribute necessary reports for management review.
• Address guest inquiries, concerns, and special requests with professionalism and efficiency.
• Ensure the security and safety of guests and hotel property during overnight hours.
• Work closely with other departments to prepare for the next business day.
• Maintain a clean, organized, and welcoming front desk area.
• Other duties as assigned

Skills

Overnight shift availability

Attention to detail

Customer service oriented

Education

High school diploma

Job description

Description

Key Responsibilities:

• Oversee overnight front desk operations, including check-ins, check-outs, and guest assistance.
• Accurately reconcile and audit daily financial transactions, ensuring all records are balanced
• Generate and distribute necessary reports for management review
• Address guest inquiries, concerns, and special requests with professionalism and efficiency.
• Ensure the security and safety of guests and hotel property during overnight hours.
• Work closely with other departments to prepare for the next business day.
• Maintain a clean, organized, and welcoming front desk area.
• Other duties as assigned

Requirements

• Must be reliable, detail oriented, and available to work overnight shifts, including weekends.
• High school education preferred
• Previous experience in a hotel environment preferred