Night Audit

BBL Hospitality; New York; On-site; USD 24,796 - 27,552; Part time

Benefits offered by this job

Paid Time Off

401K Investment

Referral Bonus

Associate Development Plan

Internal Promotion Opportunities

Medical, Dental, Vision, Voluntary...

FSA and HSA Account options

Associate Travel Program Discounts

Job summary

BBL Hospitality is seeking a Night Auditor for Hilton Garden Inn Albany in Albany, NY. The role is part-time with an overnight shift and hourly wages of $18.00–$20.00. Night audit duties include internal controls, guest service, and POS reconciliation.

Qualifications include a high school diploma or equivalent, strong math and reasoning skills, and the ability to handle difficult guest situations. Physical requirements apply.

Qualifications

• High school diploma or equivalent.
• Excellent math and reasoning skills.
• Must be able to deal with intoxicated guests.
• Physical requirements include standing, speaking, hearing, reading, writing, able to carry between 30-40 lbs., walking, lifting and carrying, reaching overhead, pushing, pulling, bending and able to walk stairs.

Responsibilities

• Check guests in to the hotel promptly and courteously using up selling techniques; prepare for group check-in and VIP arrivals.
• Check guests out and process payments according to policies.
• Respond to guest requests promptly; promote hotel services and local attractions to enhance satisfaction.
• Resolve minor guest complaints and inform supervisor of major issues.
• Book guest reservations or coordinate with the reservation center.
• Handle departmental accounting; post charges; complete cashier’s report and deposits.
• Issue, control and release guest safe-deposit boxes.
• Reconcile POS areas and all cash/credit activities; perform night audit in the PMS.

Skills

Excellent math and reasoning skills

Customer service

Education

High school diploma or equivalent

Tools

Property Management System

Job description

Job Details

Job Location: Hilton Garden Inn Albany - Albany, NY 12208
Position Type: Part Time
Salary Range: $18.00 - $20.00 Hourly
Job Shift: Overnight
Job Category: Hospitality - Hotel

COME AND JOIN OUR AMAZING TEAM!

Most positions do require weekend and holiday availability.

Benefit options that we offer:

• Paid Time Off
• 401K Investment
• Referral Bonus
• Associate Development Plan Opportunities
• Internal Promotion Opportunities
• Medical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associates
• Associate Travel Program Discounts

Night Auditor performs night auditor functions according to hotel policies and procedures. Audit experience is preferred, but not required. Able to perform Manager On Duty responsibilities during audit shift.

Job requirements include high school diploma or equivalent. Excellent math and reasoning skills. Must be able to deal with intoxicated guests. Ability to organize work, using independent judgment to perform tasks, honesty, dependable with a positive attitude. Physical requirements include standing, speaking, hearing, reading, writing, able to carry between 30-40 lbs., walking, lifting and carrying, reaching overhead, pushing, pulling, bending and able to walk stairs.

Duties to include, but not limited to:

• Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates: prepares for group check in and out, and VIP arrivals; becomes informed of events/functions in the hotel during the shift.
• Checks guests out of the hotel; processes customer payments according to established policies and procedures.
• Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase guest satisfaction.
• Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
• Books guest reservations or coordinates with reservation center.
• Handles departmental accounting of moneys, receipts, guest accounts and other forms of credit; posts all charges; completes cashier’s report, prepares deposit and counts cashier bank.
• Issues, controls and releases guest safe-deposit boxes.
• Reconciles point of sale areas of Banquets, Lounge, and the Restaurant and all cash, credit card and related sales activity.
• Reconcile room rates charged.
• Reconcile all revenues to Property Management System.
• Performs night audit functions in Property Management System.

Qualifications