Night Audit

Talentify; Nashville (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

The Hutton Hotel in Nashville is seeking a Night Auditor to ensure smooth overnight operations, check-ins/outs, and accurate nightly settlement. This role emphasizes guest service, security, and collaboration with departments to maintain a welcoming atmosphere.

Join Davidson Hospitality Group at the Hutton Hotel and contribute to a high-standard guest experience with meticulous cash handling, night audits, and proactive problem solving during overnight hours.

Qualifications

• Front desk experience with cash handling.
• Experience handling guest payments and records.
• Night audit or overnight desk experience preferred.
• Proficient English communication.
• Ability to multitask and stay composed at night.

Responsibilities

• Perform front desk duties during the night shift
• Process guest payments and maintain records
• Conduct night audits to verify guest accounts
• Assist guests with inquiries after hours
• Ensure safety and security of the hotel during overnight hours
• Provide exceptional customer service and welcoming atmosphere
• Collaborate with other departments to address guest needs
• Maintain knowledge of hotel services and local attractions

Skills

Cash handling

Attention to detail

Strong communication

Problem-solving

Multitasking

Independent worker

Fluent English

Computer skills

Flexible hours including overnights

Education

High school diploma or equivalent

Job description

Property Description

The Hutton Hotel is a sophisticated, music-inspired boutique hotel in the heart of Nashville's vibrant West End. Known for its upscale accommodations, exceptional dining, and the renowned Analog live music venue, the property delivers personalized luxury and authentic Southern hospitality. Team members enjoy the opportunity to be part of a dynamic, guest-focused culture where creativity, collaboration, and career growth are at the forefront.

Overview

Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts.

Summary:

• Perform front desk duties such as guest check-ins and check-outs during the night shift


• Process guest payments and maintain accurate records


• Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies


• Assist guests with inquiries, requests, and any issues that may arise during the night


• Ensure the safety and security of the hotel premises during overnight hours


• Provide exceptional customer service and create a welcoming and positive atmosphere for guests


• Collaborate with other departments to address guest needs and ensure a seamless guest experience


• Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively

Join our team of hospitality professionals and contribute to the success of our hotel during the night hours.

Qualifications

• Prior cash handling experience necessary


• High school diploma or equivalent required


• 1-2 years of experience as a Night Auditor or in a similar role preferred


• Strong attention to detail and ability to multitask


• Excellent communication and problem-solving skills


• Read, write and speak English fluently


• Ability to work independently with minimal supervision


• Strong computer skills


• Ability to work flexible hours including overnights, weekends, and holidays

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage


• Dental & Vision Coverage


• 24/7 Teledoc service


• Free Maintenance Medications


• Pet Insurance


• Hotel Discounts


• Tuition Reimbursement


• Paid Time Off (vacation, sick, bereavement, and Holidays).


• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.