Night Audit Supervisor

Royal Park Hotel

United States

On-site

USD 42,000 - 60,000

Full time

3 days ago
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Benefits offered by this job

Hotel Discounts
Tuition Reimbursement
401K Match
Paid Time Off

Job summary

Davidson Hospitality Group is seeking a Night Audit Supervisor to oversee overnight financial processes and guest services. You will lead the night audit team, balance accounts, and ensure precise reporting while maintaining exceptional guest experiences.

This role requires attention to detail, strong math skills, and leadership to mentor staff and improve overnight operations. A hospitality mindset and experience with hotel systems are essential to success.

Qualifications

  • High school diploma or equivalent; accounting/hospitality education a plus.
  • 6+ months Front Desk experience required.
  • Night audit or similar experience preferred.
  • Strong numerical and detail orientation is essential.
  • Proficiency with hotel property management systems and accounting software.

Responsibilities

  • Supervise the night audit team and ensure accurate, timely financial processes and reports.
  • Balance accounts, verify charges, and reconcile discrepancies during night audits.
  • Handle guest inquiries, requests, and complaints professionally after hours.
  • Ensure adherence to hotel policies and procedures on nightshift.
  • Collaborate with housekeeping and security to maintain smooth overnight operations.
  • Provide exceptional guest service and anticipate guest needs during the night.
  • Train and mentor night audit staff, offering guidance and support.
  • Assist in implementing new processes/tech to improve accuracy and efficiency.

Skills

Attention to detail
Mathematical skills
Communication skills
Leadership
Problem solving
PMS software
Accounting software
Front Desk experience
Night audit experience

Education

High school diploma

Tools

PMS software
Accounting software

Job description

Overview

Are you a night owl with a passion for hospitality and exceptional guest service? As a Night Audit Supervisor, you will oversee the night operations of our property, ensuring accurate financial reporting, exceptional guest experiences, and a smooth transition into the next day. With your attention to detail, problem‑solving skills, and leadership abilities, you will play a key role in maintaining the highest standards of service and guest satisfaction.

Responsibilities
  • Supervise and oversee the night audit team to ensure accurate and timely completion of financial processes and reports.
  • Conduct night audit procedures, including balancing accounts, verifying charges, and reconciling discrepancies.
  • Handle guest inquiries, requests, and complaints in a professional and timely manner.
  • Monitor and ensure adherence to hotel policies and procedures during the night shift.
  • Collaborate with other departments, such as housekeeping and security, to ensure smooth operations during the night.
  • Provide exceptional guest service, anticipating needs and exceeding expectations.
  • Train and mentor night audit team members, providing guidance and support.
  • Assist in the implementation of new processes and technologies to enhance efficiency and accuracy.
Qualifications
  • High school diploma or equivalent; additional education in accounting or hospitality is a plus.
  • 6+ months Front Desk experience.
  • Previous experience in a night audit role or similar position is preferred.
  • Strong attention to detail and excellent mathematical skills.
  • Proficiency in hotel property management systems and accounting software.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and make informed decisions.
  • Leadership abilities and the ability to motivate and inspire a team.
  • Strong problem‑solving and decision‑making skills.

If you are a night owl with a passion for hospitality, exceptional attention to detail, and the ability to lead and inspire a team, contributing to delivering exceptional guest experiences during the overnight hours while enjoying a rewarding career in the hospitality industry.

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well‑being of our team members and their families.

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays).
  • 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

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