Night Audit

My Place Hotels

Dickinson (ND)

Presencial

USD 22.000 - 23.000

Jornada completa

Hace 5 días
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Ventajas ofrecidas por este puesto de trabajo

Monthly bonus
Flexible schedule
Direct deposit
Cross-training and growth

Descripción de la vacante

My Place Hotel - Dickinson is seeking a dependable Night Auditor to run the front desk overnight and complete the nightly audit paperwork, ensuring operations stay accurate and secure. This role serves as the overnight problem-solver and information hub for late arrivals, guest requests, and keeping records organized.

You will manage reservations, check-ins, and check-outs, post charges correctly, and maintain the Night Audit Checklist along with cash and call logs.

Formación

  • Friendly, guest-focused approach during overnight situations.
  • Strong organization and attention to detail.
  • Basic computer proficiency including Microsoft Office and hotel systems.
  • Dependable attendance and professionalism handling cash and sensitive guest information.

Responsabilidades

  • Manage reservations, check-ins, and check-outs during the night shift.
  • Ensure charges are posted correctly for room, taxes, and pet fees.
  • Answer questions about the hotel and local area for guests.
  • Complete night audit paperwork and update logs.
  • Keep front desk area tidy and assist with laundry as needed.
  • Follow safety procedures and report hazards.

Conocimientos

Guest service
Organization
Computer proficiency
Professionalism

Herramientas

Microsoft Office
Hotel systems

Descripción del empleo

Night Auditor - Overnight Guest Service Representative

Location: My Place Hotel - Dickinson
Shift Time - 12a-8a
Pay:$16-$17

Role Snapshot

My Place Hotel is hiring a dependable Night Auditor to run the front desk overnight and complete the nightly audit paperwork that keeps hotel operations accurate and secure. This position is the overnight problem-solver and information hub-supporting late arrivals, handling guest requests, keeping records organized, and completing the audit checklist before the morning shift arrives.

What You'll Handle Overnight

You will manage reservations, check-ins, and check-outs during the night shift while maintaining accurate guest folios. This includes ensuring charges are posted correctly for room/taxes, My Store purchases, and any applicable pet fees in line with policy.

You'll also serve as a reliable resource for guests by answering questions about the hotel, amenities, and the surrounding area-restaurants, shopping, local points of interest, and other commonly requested destinations. When concerns or complaints arise, you'll respond professionally and document issues for follow-up when needed.

A key part of the role is completing the night audit paperwork and keeping communication logs accurate. You'll maintain the Night Audit Checklist and keep required documentation organized, including cash and call logs. You'll update the Front Desk Log consistently and review notes from prior shifts so nothing gets missed overnight.

Overnight Cleanliness & Hotel Readiness

During your shift, you will complete laundry and help keep workspaces guest-ready by completing light cleaning and organizational tasks. This can include tidying and stocking the front desk/lobby area, vacuuming or dusting as needed, and supporting laundry by washing, drying, folding, and storing linens.

Safety & Security Focus

Overnight team members play a big role in hotel safety. You'll follow security procedures, perform regular property checks (floors, stairwells, exterior doors), and document any unusual activity or hazards. You'll also check exterior lighting and report problems so they can be addressed quickly.

What We're Looking For
  • Friendly, guest-focused approach with calm communication during overnight situations.
  • Strong organization and attention to detail-accuracy matters for guest folios and nightly records.
  • Basic computer proficiency, including Microsoft Office and comfort learning hotel systems.
  • Dependable attendance and professionalism handling cash and sensitive guest information.
Physical/Work Expectations
  • Prolonged standing and regular movement through the building during rounds (including stairs).
Benefits
  • Competitive pay: $16 - $17
  • Monthly bonus potential
  • Flexible scheduling: 12a - 8a
  • Direct deposit
  • Cross-training and growth opportunities
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