Night Audit

Crescent Hotels & Resorts; Columbus (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Benefits for associates

Flexible scheduling

Discounts at Crescent properties

Growth opportunities

Inclusive culture

Free Bus Pass

Job summary

Crescent Hotels & Resorts is seeking a Night Auditor for The Westin Great Southern Columbus. You will run audit reports, balance accounts, and assist with daily operations to ensure a memorable guest stay.

Strong communication and guest service skills are essential; you must work well in a team and be flexible for nights, weekends, and holidays. Competitive wages and benefits accompany this role.

Qualifications

• Excellent communication and guest service skills are required.
• Ability to work well in a team and independently.
• Maintain confidentiality and be flexible with schedule including nights, weekends, and holidays.

Responsibilities

• Run and review audit reports from hotel systems and correct discrepancies.
• Enter revenue, expenses, and allowances to generate daily reports.
• Balance accounts and reset systems for next day operations.
• Greet guests, check them in, and provide information for a great stay.
• Schedule wake-up calls and reservations; offer concierge services.

Skills

Guest service

Communication

Teamwork

Confidentiality

Flexibility

Education

Job description

Westin Great Southern Columbus
310 S High St
Columbus, OH 43215, USA

Description

A historic feel mixed with modern amenities awaits you at The Westin Great Southern Hotel in downtown Columbus, Ohio. Ideally situated near the German Village in a historic red brick building, our hotel offers our guests a relaxing getaway in the heart of downtown.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are currently seeking a Night Auditor who is passionate about creating a memorable guest experience.

Here is what we are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members
• Opportunity to grow with us
• A workplace that you can be proud of, where you are valued, trusted and supported by the team
• Free Bus Pass

Here is what you will be doing each day:

As our Night Auditor, you'll run and review audit reports from our systems, make any needed corrections, and handle any computer issues that pop up. You'll also enter revenue, expenses, and allowances into the system to generate daily reports, balance accounts, maintain files, and reset the system for the next day's operations. You'll greet guests when they arrive, check them in, and provide any information they need for a great stay. You'll also schedule wake-up calls and reservations, and offer concierge services to help guests make the most of their visit. And of course, you'll take on any other duties as needed.

Does this sound like you?

We're looking for someone with excellent communication and guest service skills who can work well in a team but also handle tasks independently. Confidentiality is a must, and you'll need to be flexible with your schedule, including nights, weekends, and holidays.

Our differences are what makes us great:

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.